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NCT ARE REFUSING TO CONFIRM WHETHER THE BEDNEST IS SAFE TO USE

89 replies

MandyP111 · 07/10/2015 09:31

I have been asking NCT to confirm whether the NCT Bednest (their branded product) is safe to use and passes the relevant safety law.

I have sent emails and they are refusing to answer them.

I then posted the question on their Facebook page which they deleted.

SOMETHING IS VERY WRONG HERE! If anyone else can email NCT to find out about the safety of their cot please let me know their response!

OP posts:
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MaisieDotes · 07/10/2015 13:44

They're hardly going to issue you with an assurance of safety on a crib that's second hand. You saying it's in perfect condition doesn't mean anything.

For all they know, you could be* some sort of nutter who'll take their safety claims and then use the crib in an unsafe was and then sue the living daylights out of them.

*I said could be

MaisieDotes · 07/10/2015 13:45

An unsafe way, is what I meant

NerrSnerr · 07/10/2015 13:49

Why not just get a standard crib or Moses basket? No cot should cause this much stress. Used properly a bednest is safe but it's really not worth the stress.

G1veMeStrength · 07/10/2015 13:53

I might email NCT, I bought a sling from them about 10 years ago, I sold it on ebay, I wonder where it is now? I shall DEMAND TO KNOW.

PurpleHairAndPearls · 07/10/2015 14:06

I think people being irate with the OP should remember that if she is pregnant or recently had the baby, she may be suffering from abnormal anxiety for many reasons. I remember being very worried about the germs in my car being harmful to DD1 when I was suffering from PND, and if MN had been around, I may well have posted like this.

mandy do you think your anxiety level about this issue is unusual?

Sparrowlegs248 · 09/10/2015 05:34

If you want NCT to answer your question so you can decide whether to use your friends bednest, I would just say don't. Dont use it, get something else.

I was going to hire a bednest. Then i read the story. Despite the fact that baby was placed on her front, nest was tilted at too sleep an single and she was left unsupervised with the side lowered, and the fact that I would do none of this myself, zip couldn't get the story out of my head so didn't get one.

NoArmaniNoPunani · 09/10/2015 06:20

Get a snuzpod instead.

WanderingTrolley1 · 09/10/2015 06:43

OP, you're obsessing about this far too much.

Are you mentally unwell?

eternalopt · 15/10/2015 09:45

i suspect the issue is that it is hard for any company to say "yes, this product is absolutely safe when used in accordance with the instructions" without looking like they are blaming the mother for the tragic death that did happen. I went though a dilemma as I had already ordered the bednest when the accident happened, but it hadn't been delivered yet. I called the bednest company (I had ordered from them directly as it was cheaper that the NCT shop) and they were obviously getting a lot of calls at that time. The manager called me back and confirmed that it was a tragic accident and confirmed all the safety standards that the crib conforms to and confirmed that it had not been taken off the market (I can't remember them, but i checked them at the time). Did he have a vested interest as the manager of the company? Possibly, but the poor bloke sounded really cut up when i spoke to him and he also has a vested interest in the accident not happening again. he was more than happy to cancel the order and refund me if I wasn't happy. What put my mind at rest was reading the actual coroners report instead of the inflammatory news reports of the issue. The coroners report does not say that the crib is unsafe when used in accordance with the instructions. unfortunately, three things happened here:

  1. the crib was tilted too much
  2. the cot side was only half up
  3. the baby was put to sleep on its tummy, which of course it not recommended any more

all three of these are warned against in the instructions for the crib, and the combination of all three at the same time was unfortunately lethal in this instance.

the only criticism of the bed nest company in the report is that they know their cribs are often sold secondhand, and could be sold without the instructions, but they instructions aren't on their website or printed on the crib (this mother had bought it secondhand and didn't have the instructions). It was not recalled from sale as incorrectly reported in some newspapers. They have now fixed both of these things.

they were also criticised for making a crib that tilts more than 5cm if tilting more that 5cm is not supposed to happen. I went ahead with my order and now have the bednest and the structure is such that it can be made to fit any height of bed. I'm no engineer, but i'm not sure how you could retain this feature and limit how much each side can be raised, and with an odd height bed, that was important for us.

anyway, here is the link to the coroners report - read it and make up your own mind. NCT arent safety engineers, so they won't be ab;e to add anything to the testing that the bednest has already been through so i suspect you have asked a question that they are unable to answer. Having gone ahead with my purchase, i am more than happy with my bednest and happy that it's safe having done some research pre purchase.

www.judiciary.gov.uk/wp-content/uploads/2015/04/Roseman-2015-0098.pdf

Boosiehs · 15/10/2015 09:54

I used the bednest for 6 months and cannot for the life of me understand how the tragic accident happened.

OP you are being cray-cray ove this.

LittleBearPad · 15/10/2015 09:57
Shock

OP you need to calm down. There are lots of sidecar cribs that you can use if you don't want a bednest.

However I loved mine. It was perfectly safe if used correctly and in accordance with the instructions.

The NCT have no way of answering your questions.

PregnantAndEngaged · 16/10/2015 15:25

At my NCT class it was explained that the bednest had been removed from sale due to a tragic accident where the bednest panel had been left half down while the baby slept, the baby leant over that panel and died from asphyxiation. This panel is intended for easy access to the baby but should not be half down while the baby is sleeping which the mother would have known if she read the instructions. There were arguments over whether this feature should exist on the bednest at all, as if it didn't this human error could not have occurred.

While an investigation is being carried out, NCT has removed this from sale and it is their policy that they cannot say whether or not it is safe until the investigation is complete. Therefore any attempts to get an answer on this i futile.

That said, the product has passed safety checks generally and if used properly according to instructions there should be no reason it wouldn't be safe.

ItsAllGoingToBeFine · 16/10/2015 15:37

OP, assuming you don't have some sort of axe to grind with the NCT, I think you should speak to your midwife or GP about the way you have fixated on this issue. I mean this kindly Flowers

ApplesTheHare · 20/10/2015 20:11

This is one of the funniest threads I've seen on MN, thanks for the chuckles OP.

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