The 2025 group joined Ski Le Gap expecting a premium, well-organised gap year ski programme. What we got instead was a catalogue of broken promises, unsafe conditions, and unprofessional management.
26 out of 30 participants wholeheartedly agreed with these complaints and formally requested a partial refund. The director’s response? Evasion, platitudes, and eventually, complete silence – he is now ignoring our emails entirely.
The programme promised on-site reps and support, yet during multiple serious injuries (including serious concussions, broken bones, and allergic reactions) students were left to get themselves to clinics and hospitals. No staff accompanied us, despite the clear promise that they would.
26 advertised activities never happened. Many that did only took place because we organised them ourselves.
“All meals, 7 days a week” was simply false. Saturday dinners didn’t exist, weekend brunch wasn’t hot, and only two of the four promised meals out were actually covered – meaning we paid extra despite the huge course fee.
Accommodation conditions were appalling: maggot infestations, leaks that ruined clothes and electronics, raccoons scratching through the night, and even the chef’s cat sitting on open food. Hygiene and safety were clearly not a priority.
Those who paid £1,000 extra for single rooms watched others get them for free, with no refund or explanation.
The skiing instruction was the only positive, thanks entirely to the instructors themselves-- not Ski Le Gap. For a course with an eye-watering price tag, the dishonesty, poor management, and outright neglect are shocking.
I cannot emphasise this enough: do not book with Ski Le Gap. There are far better, safer, and more professional ski gap year providers in Canada/elsewhere for a fraction of the cost.