Oh - don't be put off! This is our fifth consecutive year with Esprit in five different resorts.
We've NEVER had any food/hygiene problems. Our kids have always seemed safe and happy and we've always come back feeling like we've had a great, relaxing time.
On one occasion (last year) we were kept awake by noisy chalet staff, and when we complained the next day it was all immediately dealt with.
Seriously, you'll have a great time. How old are your DSs? (And where are you flying from? )