Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Ski and snowboarding

For ski chat, join the Mumsnet Ski forum. Check out our guide to the best resorts in Europe and our family ski holiday packing list.

Booking cancelled by PV but still charging?

1 reply

SkiRun0077 · 21/02/2022 08:56

Did anyone else have a ski apt booking auto cancelled by Pierre Vacancies in France when in lock down, on their booking system in January? I only paid E1 to ‘hold’ the booking. They auto applied the cancellation but are now sending me payment request emails. We’ve decided not to travel but every time I login my account the booking is cancelled… I guess I need to phone them to check but it’s an international number so was wondering has anyone else had this issue?

OP posts:
SkiRun0077 · 21/02/2022 10:35

In case anyone has an issue they said I had two identical bookings with different ref numbers. I had kept a screen shot of my account taken in January where it clearly showed cancelled and one booking. I have spoken to them on the phone and the second booking has now been cancelled but it’s odd given this all appeared when France went into strict lock down then the second booking appeared when they lifted travel restrictions.

OP posts:
New posts on this thread. Refresh page