Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Why do I have to keep inputting my email?

9 replies

NormaSknockers · 11/06/2010 09:00

I've had it in the past where I haven't recieved emails such as weekly round-up & I've had to re-enter my email which has resolved it but it seems to be happening every week now.

My email hasn't changed since I signed up but I'm having to go in each week & re-enter it as I keep getting that big red message saying sending to my address has failed

OP posts:
StealthPolarBear · 11/06/2010 09:03

ooh does re entering fix it?
I've not been getting them for a while either
am on hotmail

NormaSknockers · 11/06/2010 09:04

It does Stealth yes, just delete it, re-enter it & hit save. Usually it would solve it for ages but it's getting more frequent , well for me - I'm on hotmail too, wonder if that's part of the problem?

OP posts:
StealthPolarBear · 11/06/2010 09:20

thanks, will do it & see if i get roundup

StealthPolarBear · 11/06/2010 09:22

are you hotmail.com or hotmail.co.uk?
i'm .com, just wondering...

NormaSknockers · 11/06/2010 10:15

co.uk

OP posts:
GeraldineMumsnet · 11/06/2010 20:58

NormaSknockers, sorry for the frustration, will show this thread to the techs and see what they reckon.

Work happening right now to try to sort gremlins in sending emails.

NormaSknockers · 12/06/2010 07:55

Thank you muchly

OP posts:
HelenMumsnet · 12/06/2010 12:10

NormaSknockers - if you see that red message again (and your email address hasn't changed), just hit the Save button - no need to retype your email.

That's enough to send our system a message to try sending you roundup etc again.

NormaSknockers · 12/06/2010 18:22

Okey doke, shall do

OP posts:
New posts on this thread. Refresh page