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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
Tee2072 · 16/08/2009 12:43

While I do not think DM should have allowed this column without MNHQ permission, in no way shape or form is that column any more out there in the public domain than the whole site is.

Search google for almost any parenting topic, and a MN thread will be on your hit list.

This is not a private site. Nor should it be. Anyone who thinks they are speaking to only one person on here, is kidding themselves.

And I do think Private Rooms will lead to nothing but cliques.

The only way to make yourself 100% safe on the 'net is to not post on it. Kinda like the only 100% way to prevent pregnancy is to not have sex...

Aitchiswaitingforalegalopinion · 16/08/2009 12:45

well i think i've read every post on this subject and i haven't seen any vilification. criticism, yes. but she hasn't behaved honorably so she deserves a bit of criticism., surely? had she run this by MNHQ it would have been a whole different kettle of fish.

what words have been used that count as vilification in your book, as in 'vicious or defamatory statements'? i'm really curious.

unless, as i say, things are being deleted that i haven't seen.

stroppyknickers · 16/08/2009 12:48

beanie - that's exactly what I want to know. I don't understand why we can't be told her username/s. Surely it's more risky knowing her RL name? What damage can it do to hide her pseudonym. Is it because we might panic if we recognise her?

StripeySuit · 16/08/2009 12:49

This reply has been deleted

Message withdrawn at poster's request.

StripeySuit · 16/08/2009 12:51

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stuffitlllama · 16/08/2009 12:52

i would quite like to know who it is now

very weird that she has protection

beanieb · 16/08/2009 12:52

yes, what about the copyright 'law' or statement?

Obviously whatever they have there now doesn't work; is either totally inaffective legaly or just doesn't matter to either the Daily Mail (any other paper) or to Mumsnet.

So what will be done? Will it just stay the same or will it be scrapped or will some action be taken other than politely asking the Daily Mail not to do it again?

daftpunk · 16/08/2009 12:53

Sk: she is allowed her privacy, it would be totally wrong for mnhq to "out her"

Jumente · 16/08/2009 12:53

But Tee, we give willingly to google and anyone who needs the advice or help available here...what we shouldn't feel pressure to condone is the usage of that material for profit.

There was enough hoo ha when HQ tried publishing stuff
I've no objection to that, if it helps them keep the site running. The DM is just using us as a milk cow.

TheMitsubishiWarrioress · 16/08/2009 12:53

Ok...there is a lot of high jinx on MN, which would make little more than amusing reading, but anything else would be comparable to someone from the samaritans selling out.

I have used MN in the past for deeeply troubling issues and am currently suffering some emotional anguish that I would really like to 'offload' because it is breaking my heart, but I will not.

Not because I assume that my life is so gobsmackingly interesting to anyone else but because someone else feels so little empathy for peoples troubles that they will sell out on others failings and fragilities.

Have some people no shame? no humanity? no honour or self respect?
Would they be so eager to have their most private fears and troubles threatened with being publically aired?

Among the cat fights and banter, MN has been a safe haven to so many, and I imagine that like myself will feel unable to open up with the freedom of knowing that mostly, good souls will gather, protect and advise.

From special needs, weight issues, social problems and broken hearts this has been in many ways the best that people can be. Loving, supporting and nurturing each other when for whatever reason, RL has not been the place to turn.

I hope the people involved are proud of themselves and sleep well with their choices.

stuffitlllama · 16/08/2009 12:53

they aren't though, other people are

beanieb · 16/08/2009 12:53

Maybe she will do the decent thing and 'out' herself... maybe?

stuffitlllama · 16/08/2009 12:54

mnhq are hovering over the keyboard like cats watching a gecko... waiting

Jumente · 16/08/2009 12:55

That's not the point though...if she has written stuff about her own personal life on here and someone outs her, it's unfair and wrong. That's why I haven't said who I think it is, and shan't do publicly.

Jumente · 16/08/2009 12:55

Cats watching a gecko?! that's a marvellous phrase. Can I use it?

stroppyknickers · 16/08/2009 12:56

DP - I think that's incredible you think that. Obv, I disagree strongly. Revealing her username would actually put us all on a level playing field. I would be happy to know their was a journalist with a username of 'x' and not know their RL name, so I could avoid communicating with them. I find the whole thing disgusting.

beanieb · 16/08/2009 12:56

Jumente, how do YOU think you know her username? Did you do a search?

Jumente · 16/08/2009 12:57

Beanie it just fits the poster...I'm by no means certain but I have suspicions.

You can probably find out by searching if you can be bothered but t'would take a while to be sure

stuffitlllama · 16/08/2009 12:57

perhaps we could have the usernames of all journalists?

KingCanuteIAmAndTheDMCanFOff · 16/08/2009 12:57

Tee, i think the chances of the majority of the DM readership googling a parenting subject them coming to MN to read about it are minimal, however they are quite likely to read it if it is laid out in print ready and waiting with their morning coffee. Add to that the fact that there are no assurances that this column will stick to just parenting subjects and not go onto the stuff that is a bit more delecate or difficult than the capcity of tots bots and we have the potential for some very hurtful columns being read by a very large group of people.

Everyone gets the point that this is not private, is the internet, blah blah... the point they are making is that this usage is not something that they agreed to when they signed up and posted and is not something that they would have agreed to if it had been on the cards when they signed up or posted.

StripeySuit · 16/08/2009 12:58

This reply has been deleted

Message withdrawn at poster's request.

stuffitlllama · 16/08/2009 12:59

lol not my style

have never been deleted
or quoted

i have nothing to worry about

Tee2072 · 16/08/2009 12:59

Jumente that's actually what I meant when I said I didn't think DM should print it without MN's permission.

But the argument that someone posted about not wanting to be read over their cornflakes was just silly. I read MN over my Special K every morning. So what's the difference if it is on here or on DM?

daftpunk · 16/08/2009 13:00

SK: what would happen if people knew her posting name? She would get such a hard time, so not on.
Leave her alone fgs.

StripeySuit · 16/08/2009 13:00

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Message withdrawn at poster's request.

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