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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
Aitchiswaitingforalegalopinion · 16/08/2009 13:01

i don't think that the objection is to cereal, tee. it's just an expression that gets used wrt newspapers, that people read them over their cornflakes.

stroppyknickers · 16/08/2009 13:02

That was me. I am posting on an interactive site, hoping that when I post about my SN child/ potentially disabled unborn baby (both threads I was on at one stage otr another) I am connecting with other people. It is incidental that you may just skim it with your Special K. I am NOT posting to entertain a load of readers.

stroppyknickers · 16/08/2009 13:04

DP maybe she'd get such a hard time she'd give up and go and WRITE something fresh and original

Aitchiswaitingforalegalopinion · 16/08/2009 13:04

i'm astonished that she hasn't come on to square things up, i must say. i take it the posting name leahhardy isn't taken? at least the moldies (who were vilified imo) had the guts to say who they were for the most part and take it on the chin. now, that was because they didn't think they were doing anything wrong and many people disagreed with that (not me, tbh) but if LH thinks that she's done nothing wrong (and dameturnip seems to think so too) then where is she?

KingCanuteIAmAndTheDMCanFOff · 16/08/2009 13:05

Tee, if you cannot work out how thse two are different there is something seriously wrong, or you are being seriously obtuse. I am not saying you have to agree that it is a problem but it just makes you sound silly to try to deny things that are so obvious.

KingCanuteIAmAndTheDMCanFOff · 16/08/2009 13:07

Stripey, very true. After the fact and all that...perhaps that gives me the answer I need by itself.

Tee2072 · 16/08/2009 13:08

I understand that Aitch!

But Stroppy, that's just it...whether you intend to entertain people by posting on MN, you are. What you post in SN is in no way private, any more than it would be if published in the DM.

Yes, you are probably connecting to people here on MN, but there is nothing preventing anyone from reading what you are writing here on MN. Reading it and commenting on it. Or just reading it and, perhaps, being entertained by it. You'd never know since they never have to comment.

Hobnobfanatic · 16/08/2009 13:08

This whole DM thing has upset me. My ex-inlaws read the DM and I'm suddenly paranoid about saying anything about myself and my unusual past and situation in case they read it and realise.

It's like our anonymity - the very thing that made MN special - is at risk.

I won't be as open and honest in the future on threads.

Sooooo sad.

stroppyknickers · 16/08/2009 13:08

Thank you. And goodbye. Now I feel far too concerned about who is genuine and not, so I'm just off to CAT someone I liked (and hope its not Leah hardy in disguise) and then I'm going to delete myself later today.

Aitchiswaitingforalegalopinion · 16/08/2009 13:09

unless she's on her hols of course. but then didn't she contact mnhq to ask them to remove her name? pretty sure that's what Justine said.

come on, leah, i'm sure you're a lovely person and like everyone says a respectable mner etc etc, i think you could sort a lot of this out quite quickly, which would then leave us to discuss the real nub, which is that anyone can lift bits and maybe we shouldn't assume that they'll do so for some perceived public good.

Tee2072 · 16/08/2009 13:09

Oh, and in case anyone thinks I am ignoring anything said in response to the above post, I am actually off to have a nap, so I'll respond when I wake up, in an hour or two.

daftpunk · 16/08/2009 13:13

Sk: you can't walk out on me, I'm talking to you!

StripeySuit · 16/08/2009 13:14

This reply has been deleted

Message withdrawn at poster's request.

stroppyknickers · 16/08/2009 13:14

ok, luv, ds wants to go on Cartoon Network now, so have to exit. Will delete 2mrw

LilyOfTheMountain · 16/08/2009 13:17

'SK: what would happen if people knew her posting name? She would get such a hard time, so not on.
Leave' her child has the same dx as mine apparently; perhpas I'd feel safer having some iea of whom I was responding to?

Peopel are right: its always been available. Everyt ime you post something to help someone in crises you balance that with their need, and make a decision.

But when people then say that people who reveal of themselves are you think feck it- there's aklways Samaritans. At least I do. I'm kind, not a bloody martyr.

There are severasl people on here who are saying 'well don't post' whose telephone numbers I could find by tea time (well if I wasn't phone phobic LOL- taht's another thing).They rightly as it happens have trusted me, butthat's been proven to be a bad gamble now.

Since yesterday our business has acquired a pita stalker determined at clsing us dowm and not banking on my harshness when my income is threatened. I've reaised that we are all exposed at different levels, and that mione is increasing.

I'm not sure i've seen especial villification of the journo tbh. I am disapopointed she ahs stayed away, people say but her psoting name.... well hello! isn't it exactly that point that people have given- they're amendable.

Would I out her if I were MN? nope, but her IEP and membership would disappear. Foolproof? no. Sending a message? yep. Do I think mnhq's contact with the dm will work? not given that they have broadcast on an open board that they have no real understanding of the law, no.

SoupDragon · 16/08/2009 13:17

"Revealing her username would actually put us all on a level playing field."

Really? What's your real name then? Clearly you'd have no problem having that linked to your posting name.

beanieb · 16/08/2009 13:22

The only reason she lifted bits from mumsnet was to earn some cash. Of course it wasn't for anyones good or to help people. it all comes down to £££ as does any extra publicity that mumsnet gets.

Jumente · 16/08/2009 13:22

Nice post Peachy.

beanieb · 16/08/2009 13:23

"Do I think mnhq's contact with the dm will work? not given that they have broadcast on an open board that they have no real understanding of the law, no" exactly!

EustaciaVye · 16/08/2009 13:24

My main objection to this whole issue is that my parents read the Daily Mail. I would hate to find a post of mine was put in front of them while they were having their breakfast.

When I signed up to MN I knew that they wrote the books and so took extracts of posts. I also knew that occasionally a newspaper might pick up on a 'hot topic' so I am aware that if I post on one that it may be lifted.

I did not however buy into random threads and thoughts being published to a different target audience (many of whom may see similarity in circumstances) without prior notification or right of reply.

I change my name every 4-6 months or so but reverted to this one a while back as I love it. I will probably change my name again but the 'nickname' isnt really the issue. If you start a thread and divulge how many children you have, rough ages, and then detail a specific issue you are encountering then you could be quite identifiable without meaning to be.

As I said, I know this is the internet and anyone can read these posts but I know for a fact that my parents wouldnt come on here and look in the relationships or parenting sections. Therefore I feel like the audience (and it's composition) of MN (not posters, just readers) significantly increased and diversified meaning I am less likely to be anonymous.

I dont like it.

KingCanuteIAmAndTheDMCanFOff · 16/08/2009 13:26

I can understand a call for her to come here and talk to us (although I don't see what good it would do except allow people to vent their spleen) but her posting name? Well, that just does not stack up really.

She freely gave out her old name so I feel a bit differently about that but her new name is private, the same as anyone elses on here.

The fact is that she could be anyone - the same as any of us could be and I don't think you can reasonably ask for her to reveal that unless everyone else is prepared to reveal who they are and what they do so we can be sure we only say things in front of the "right" people and never expose ourselves to the "wrong" people - and that is not going to happen is it?

SoupDragon · 16/08/2009 13:26

"given that they have broadcast on an open board that they have no real understanding of the law"

They may not know but they certainly have contacts that do. Think back to the whole SWMNBN fiasco.

StealthBearWipesBumOnDailyMail · 16/08/2009 13:27

Tee - you are an MNer!
A load of MNers are going to read MN columns effectively now. DOn't care if they eat corn flakes or bran flakes, it was me that used the expression, just a figure of speech, sorry.

HerBeatitude · 16/08/2009 13:28

Oh I don't know.

I do think she's being badly treated in that people are getting round the outing posts (I outed her yesterday or the day before not realising that it was going to be treated as a secret - sorry LeahHardy) by choosing names which incorporate her old posting name and I do think that deliberately outing someone who has made it plain that she wants to preserve anonymity, is not on. Bearing in mind that this is the WWW, she is not infringing on anyone's privacy by publishing details of what they have posted on the WWW - I take the points of the posters on the SN boards, and I do think it was crass that the name of the poster in the case she printed was wrong (FGS - basic stuff really, get the right quote attributed to the right person), but really, this is the www, anyone can see it and as long as she's not printing real names then with the exception of easily identifiable posters and situations then I don't think this is such an outrage. I would hate it if suddenly everyone knew my RL name and all the people I knew could come on and do a search and see what I think about things I might not choose to share with them and I really do think every other poster on these boards should have the same right to anonymity.

Secondly, the bit about cutting and pasting a whole thread, that people are so objecting to as it's not "real" journalism and she's making money out of MN - I actually think that is better than the DM cutting and pasting just the bits they want to, to fit in with their arguments. Given that they have the reputation of being ruthlessly conniving and dishonest, I'd rather they had to print a whole thread than pick and choose bits and misrepresent the thread. And so what if she makes money out of it? Nice work if you can get it, I don't care, people make money out of arms trading and selling Nestle as well, c'est la vie.

daftpunk · 16/08/2009 13:31

She should have asked permission, I agree.
But what has happened here? she used an interesting thread that could have helped lots of women...wasn't the thread about discrimination at work,? that needs hi-lighting,.

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