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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
RafiToreTheDMUpForCatLitter · 16/08/2009 11:56

Lily

Oh LH.... if you're reading this I really do hope you're pleased with yourself.

StripeySuit · 16/08/2009 12:01

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NotPlayingAnyMore · 16/08/2009 12:01

I predict asking the DM, they'll laugh in MNHQ's face, immediately click that you don't know the law and just keep on doing it.

I also feel that all the stuff suggested which has been dismissed as "we don't think it works for a board like ours" is actually quite patronising: that's all very well if you don't use it yourself.
It does work for a vast and diverse range of different boards without hindering that of the users themselves - in fact, in many cases, it actually encourages them as they feel more protected.

Stop me if I'm wrong, but I don't see any paper running "This Week On " - what does that tell you?

StripeySuit · 16/08/2009 12:08

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stroppyknickers · 16/08/2009 12:08

I've only just come into this debate but I want to know who she was (username) as I have had quite personal conversations sometimes with a different username, and I would feel dreadful if I felt my genuine problems were being discussed with me by someone planning on printing them. I love mumsnet for the helpful stuff as well as the chat. Now I feel really insecure about some of the SEn etc stuff I've joined.

pointydog · 16/08/2009 12:08

might come back to this

RafiToreTheDMUpForCatLitter · 16/08/2009 12:14

That's the thing, StripeySuit - it's not vindictiveness. I've talked about personal problems on Mumsnet too & if the person I'm talking to might be pumping me for her column I'd rather be forewarned.

StinkyFart · 16/08/2009 12:16

Stroppyknickers email MNHQ to ask for any identifying posts of yours to be deleted

stroppyknickers · 16/08/2009 12:19

ok, that's a really good idea, thank you. I loathe the DM, but I would acyually feel the same for any publication. It's one thing talking to a person, another having your life passively read by a load of people with their cornflakes. I think I might have to leave though if it carries on

MrsTittleMouse · 16/08/2009 12:20

I agree with wmmc - the best way to ensure privacy is to stop the facility allowing anyone to search us through the site, or through Google.

I have posted lots of stuff here about very personal things. I have received lots of help that has really got me through the bad times. I wonder if those posters will now regret their kind words. I have tried to pass on all the good advice that I had myself. I won't be doing that any more.

I always knew that MN towers could publish things that I have written. In fact, I'm quite chuffed that I'm quoted on the Infertility pages of the site. But those are small quotes taken away from the context of the original threads. And they are words of advice, not details about my own personal circumstances. I would not be happy to be quoted as part of a thread in the Daily Mail, Guardian, Independent, or any other national paper.

for Thunderduck, by the way.

DottyDot · 16/08/2009 12:27

What? Who? What??? How have I missed all this? A regular MN column in The Daily Mail????

Surely not. I must have got the wrong end of the stick.

Wolfcub · 16/08/2009 12:27

I've been thinking about this topic a lot and I've been trying to think rationally about it and not allow myself to be consumed by a dislike of the paper in question and all that it stands for. I have concluded the following:

I don't like the idea of posts and/or threads being printed wholesale in any paper. We post on here for support, help and friendship in a safe community. The only purpose of printing columns or posts wholesale in a paper seems to me to be either to laugh at the poster or to judge the content or situation in the post. That makes me very uncomfortable and clearly the lack of privacy that comes from printing whole posts/threads in a paper is making others uncomfortable to the point at which they feel they can no longer come her for the support they need.

To me this is a very different situation to those when columns are written that lift a sentence or two from a few posters to illustrate a wider point.

I dislike the fact that mumsnet was not consulted and I dislike the fact that this was intended to be a regular piece but mumsnetters were not notified. I think that that shows an appalling lack of judgement from the mumsnetter in question, and I agree with others that it is worse because she is apparently a longstanding mumsnetter of good reputation.

I am pleased that mumsnet will negotiate with the mail over this but I am not confident of an outcome that is good for mumsnetters who wish to post on here with confidence and in safety and to discuss things that maybe they cannot discuss with friends and family (as opposed to an outcome that is good for mumsnet as a business).

Perhaps this is an un-resolvable issue but to me it almost challenges the core of mumsnet as a community (or maybe I'm being a bit sensationalist). We are supposed to be by parents for parents. Not by parents for the titillation of the general public.

saintlydamemrsturnip · 16/08/2009 12:28

Well the only thing that would make me sign off MN for a bit over this is the total OTT vilification of an ex MNetter doing nothing more than quoting something that has been written in an entirely public space.

Typical MN hysterical overreaction where someone is found to wave pitchforks at (oh the irony). Some of the comments about LH make extremely unpleasant reading. Yes, maybe she might have asked MNHQ (no-one else bothers before quoting in their papers though - and given that you must post here knowing that anything you write might end up in a book it's perhaps easy to misjudge people's expectations of the site), with hindsight perhaps she would have. I don't think the mistake quite deserves the vitriol being dished out in some quarters.

I agree with daftpunk. And I don't write THAT very often.

StripeySuit · 16/08/2009 12:29

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StripeySuit · 16/08/2009 12:29

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StinkyFart · 16/08/2009 12:30

yy MrsT

MNHQ doesn't think that LH deserves the vilification she has received here

Aitchiswaitingforalegalopinion · 16/08/2009 12:32

can you link to any of the vitriol, i'm not seeing it. is that because it's been deleted already? i think i saw someone write journo scum but that's the sort of thing that gets written on here all the time, particularly any time an article gets written about MN.

KingCanuteIAmAndTheDMCanFOff · 16/08/2009 12:33

Daftpunk (sorry I hate bold names, just wated you to see this), I just wanted to raise your point about just leaving quietly without a fuss if HQ sanctioned something you did not like....

I do understand what you are saying and I am not a big fan of histrionics (strange as that may seem at the moment!) however, if something is being done you object to the only way to change it is to speak up and act. I understand MN is a business but so is Nestle and I am happy to try to change the way they run their thiungs - the same with all baby formula manufactures, companies who use animal testing for perfumes.... and on and on.

We all take a stand about things that are important to us, different things touch different people, I know, but this is important to me (however sad that may seem) and so I feel the need to take a stand about it.
Our taking a stand may change nothing, the same as it has not changed anything Nestle has done but that does not mean we should not do it, it just means we may not see the result we want at the end of it all.

StripeySuit · 16/08/2009 12:35

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Aitchiswaitingforalegalopinion · 16/08/2009 12:37

the mail will print it if you can peg it to a couple of celebs. so, holly w and kate g? it's in.

beanieb · 16/08/2009 12:38

Just wanted to say that I don't want to 'out' the journalist for sinister reasons I am just a bit at the idea that she is well respected and liked. How am I supposed to know if I respect and like her if I don't have a clue who she is?

Is she well respected and liked in the Conception forums where I have posted for help and support while spending months to conceive?

I will continue to post but I might change my user name while getting into a heated debate, which I think is a shame because it makes me feel a bit duplicitous and I like the idea of being honest about my opinion and using my regular name to voice it.

stroppyknickers I agree when you say "I would feel dreadful if I felt my genuine problems were being discussed with me by someone planning on printing them." ... for all we know this journalist may have some integrity but what if she (or any other journalist for that matter) leads the conversation to get more out of a poster than she might have originally said, with the intention of publishing. Not that I am saying she has done this but at least if we knew who she was perhaps those posters who are wary would then know when not to say stuff.

Though I guess we will never know and anyway, anyone can sign in as a different person and do the same.

I think over all it's a real shame for the journalist herself as presumably mumsnet is a place she came to for advice, support and friendship and right now she must be feeling like that haven is now completely shattered.

StripeySuit · 16/08/2009 12:38

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hocuspontas · 16/08/2009 12:39

Why doesn't MN towers contact the DM and say they will provide a column each week for a fee? At least the C&P will hopefully be correct. I don't understand how someone can make money for just lifting stuff without having to at least ask permission. What's to stop LH selling a different column to all newspapers? What would medical and legal forums think if their threads were printed in the press?

beanieb · 16/08/2009 12:40

"the total OTT vilification of an ex MNetter doing nothing more than misquoting something that has been written in an entirely public space."

Saintlydamemrsturnip I've corrected that for you

Jumente · 16/08/2009 12:42

'We are supposed to be by parents for parents. Not by parents for the titillation of the general public. '

WLT nominate Wolfcub for QOTW with that.

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