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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
ohdofuckoff · 18/08/2009 09:41

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FioFioFio · 18/08/2009 09:42

ohdofuckoff, it was here

ohdofuckoff · 18/08/2009 09:43

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ohdofuckoff · 18/08/2009 09:46

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FioFioFio · 18/08/2009 09:48

I was not comapring the peices, I was asking whether only AIBU would be lifted for articles in that way for The Mail or whether other threads would be lifted aswell. The Family thread was just a thread that came to mind that was lifted but still remained ananoymous

FruitCrumble · 18/08/2009 09:49

If it had been what is considering a 'high brow' newspaper, I doubt there would be this reaction.

If it had not been a mumsnetter, I doubt there would be this reaction.

Mumsnet threads have appeared in print many many times before, both by tabloids and broadsheets and there were never this much fuss. I don't think this reaction could ever have been predicted.

It was not LH's idea to start up an article about Mumsnet, journos are not given that much leeway. It would have been an editorial decision.

The article was, I think, relevant and sensitive. Being sacked in the workplace for being pregnant is something that affects lots of women, so it's hardly surprising that it was picked up on by the Press.

If any mumsnetter thinks that her posts are only read by fellow mumsnetters and that her identity is completely safe, then she is sadly deluded. Mumsnet is a public forum like any other and past newspaper articles that included huge swathes of mumsnet should have been enough of a warning to most.

I think there is snobbery going on. People want to pick and choose which newspapers have their username in it.

Posters are treating mumsnet as though they own it. They don't.

Nancy66 · 18/08/2009 09:50

Since when has it been perfectly valid to be foul mouthed and aggressive towards somebody?

She was clear about the angle of the feature she was writing. Of course you have to have a brief and a plan before you write a feature otherwise it will just end up a hodge podge.

She took the angle that she took because it was following up a news story.

KingCnutBoredOfDMButWontLetGo · 18/08/2009 09:52

Right I am now letting go - well temporarily anyway. I can't keep making my points without losing my sanity

Therefore, I am not happy with the DM doing a regular article. However, accepting that this or something like this is going to happen either now or in the future....

  1. I would like to see HQ offer the (very) few people who are asking for it the opportunity to delete or alter posts that they feel are too personal, sensitive or identifying to be used in this way.
  2. I would like to see HQ make it clear in the joining procedure the risks that are inherant in posting on a large site like MN and publicising this within the site for people who joined a rather smaller site than we have now. (or the stupid idiots as some of you would have it). Something like "your posts, which become our IP, can be used in books, newspapers, advertising or in any other way Mumsnet or any future owners of Mumsnet see fit without permission from you or notification by us" should cover it shouldn't it.

That is all - I will try to leave it alone now, although my posting name is kind of fitting so please don't rib me too much if I fail

TheDailyMailSucksCocksInHell · 18/08/2009 09:53

Nancy66 - I've just been to look at the media requests board and it all seems very polite; the exception being the woman wanting to write about how women are forced into breastfeeding and given no help with bottle feeding. I think a lot of posters found that the exact opposite of their experience, and said so.

But go ahead and portray journos as innocent victims of prejudice, give us all a chuckle if nothing else.

oopsagainandagain · 18/08/2009 09:55

lol, ohdofuckoff.

and fio- why would one think that it wouldn't all be raided?

MN has a choice....

1)accpet that Dm can have what they want and hope the "gentleman's" agreement they have will be kept.
and this will open it up for nay other journailst from any other rag on the planet to raid archives and baords etc. and post what they like....

  1. get an exclusivity deal with DM and allow them to take stuff with Mn's agreement and guidance

And maybe MN can then sign other deals with other rags once the exclusivity has expired...

THe latter seems more platable I suppose as at least MN has some say - but the DM is alot bigger than them so do expect there to be casualties.

Whichever way it goes - it's ashame that MN was surprised by it all... and seeminlgy didn't understand what may happen.

And for us posters who feel vulnerable- we'll just get chewed up and spat out, I'm sure...

ohdofuckoff · 18/08/2009 09:56

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MojoLost · 18/08/2009 10:04

FC wrote: "Being sacked in the workplace for being pregnant is something that affects lots of women,"

FruitCrumble, If LH finds this particular subject very important, then she should have investigated it, she could have even contacted the mumsnetter who was sacked and asked HER permission to discuss her situation in the DM.

Maybe she should pass on some of the proceeds to the MNetters involved in the that thread.

She can hardly call herself a journalist if she is copying and pasting stuff from a public forum.

Nothing stops her from getting "stories" from mumsnet, but she shouldn't really be quoting threads. I am sorry, but this is not right. Sorry to all her friends on here, I am sure she is a lovely person, much loved mumsnetter and all, but she should be getting her journalistic material in a different way.

Nancy66 · 18/08/2009 10:04

The whole tone of that thread was very unpleasant and aggressive....

She was clear about who she wanted to talk to, I'd have also ignored most of the people that replied.

I don't think journalists are innocent victims at all, I do think they are sometimes unfairly demonised on here - a site that was started by journalists and has many journalists as its members.

FruitCrumble · 18/08/2009 10:04

Do you not think kingcanute, that the past articles that have quoted mumsnetters would be warning enough? Also, I do seem to recall in the blurb on the chat page about whatever you typing, belonging to Mumsnet and them being able to reprint it as they see fit. So your posting was never your own once it got 'out there'.

I am truly surprised by the reaction considering these past articles. I had assumed that most mumsnetters would have realised that their posts could end up in print.

This is a lovely community at times, but it is also a very open one and a very searchable one. If there has been any unmasking of mumsnetters, it has come from within mumsnet itself, not outside.

Nancy66 · 18/08/2009 10:06

I'd be interested in knowing if the independent got MN permission before printing their spread - 10x the size of the DM column.

FruitCrumble · 18/08/2009 10:08

MojoLost, it has been done before by lots of different journos. How would you know which of those journos were mumsnetters or not? LH is known as a mumsnetter because those details were revealed. Mumsnet is full of journos, have any of those used mumsnet for material?

Sorry but in the big bad world of business, this is what happens. She was identified, there are many other journos, mumsnetters, who have not been.

Aitchiswaitingforalegalopinion · 18/08/2009 10:08

"FruitCrumble on Tue 18-Aug-09 09:49:44
If it had been what is considering a 'high brow' newspaper, I doubt there would be this reaction." Yeah, sho?

"If it had not been a mumsnetter, I doubt there would be this reaction." Yeah, so?

"Mumsnet threads have appeared in print many many times before, both by tabloids and broadsheets and there were never this much fuss. I don't think this reaction could ever have been predicted." Regular feature, FC. Don't know how many times that point has been answered already...

"It was not LH's idea to start up an article about Mumsnet, journos are not given that much leeway. It would have been an editorial decision." You know this for a fact, do you? Please can you confirm that? It's much more likely that as a freelancer she took the idea to the Mail, that's how these things work editorially-speaking. But if you know different?

daftpunk · 18/08/2009 10:11

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IdontMN2makecopyforlazyjournos · 18/08/2009 10:12

DP and Nancy seem to be struggling with the idea that some people (ie me, and stuffit by the sounds of things) don't think feature writing along the lines say Bryony Gordon or Celia Aherne (see, even the DT is getting inundated with this fluffy pointless drivel) is journalism.

It's hardly busting Watergate, is it? If I want to read fluffy shit dressed up as female interest, I'll read Marie Claire. If I want news, well, I won't read the Daily Mail; so it was for me the worst of both worlds - a fluffy female column filler in a rag - with the added insult of lifting material straight from MN.

If you think journos are held in contempt, try being a lawyer. I've been called an ambulance chaser and all sorts, on this very site.

KingCnutBoredOfDMButWontLetGo · 18/08/2009 10:13

FC, as I have said, many times, no I don't because past articles were different - mostly in length/style but also in intent. We were led to believe, when this started happening, by HQ that it was because of fair usage and they could lift a quote or two but no more. Now it seems that HQ did not know that - or even believe that. The reason people are saying, hang on that is not what I thought could happen is because we didn't think this could happen - we were led to believe it couldn't happen by the people running the site.

The whole thing with HQ owning posts, I was happy with, I have trusted their use and judgement - and sensitivity etc etc. I also trusted them to protect our posts from others who do not have the same approaches. It now seems that they never even knew if they could do that.

So yes, things have changed and no previous experience did not prepare me for that.

TheDailyMailSucksCocksInHell · 18/08/2009 10:16

For example, I was reading this the other day, before all this blew up, and spontaneously thought... wow, this is a really good piece of journalism.

This guy has risked his life to go to this wild country and bring back a fascinating story about a vicious ongoing struggle, complete with huge vested interests, human rights abuses, and British culpability.

A world of difference from 'what boots to wear this season', no?

FioFioFio · 18/08/2009 10:16

calling people 'sadly deluded' is nothing short of cruel

stuffitlllama · 18/08/2009 10:16

aitch it matters HUGELY about the dm/not dm

it's completely central to it

if you object to its appearance in any newspaper in this way that's a principle

if you don't mind if it's one paper or another you've diluted the principle, lost your argument, you haven't a leg to stand on, it's just moaning

the principle is yes or no, not when and where

IdontMN2makecopyforlazyjournos · 18/08/2009 10:18

KingCanute, I understand exactly what you mean. I wasn't aware of the previous articles (I don't read the Independent and only read DM snippets when they get linked to on here - perhaps they thought they had a huge untapped target audience here as a result - oh the irony!) but I wouldn't have been happy about them if I had. The really concerning part is that the rules have been changed on people - in relation to other issues too like the MN Guides - and that's not on.

oopsagainandagain · 18/08/2009 10:25

ohh, don't like to be patronised, DP?

But it's part of your armourary, my dear...

i wouldn't be so rude as to call you names

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