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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
KingCanuteIAmAndTheDMCanFOff · 17/08/2009 21:44

And they would not be alone of course, plenty of people do things in all sorts of times and places that are less than sensible if they could stop and think clearly, however the idea of punishing them for that moment of weakness/desperation does grate rather - and would be seen as a bad thing to do in most situations.

FruitCrumble · 17/08/2009 21:45

As usual I detect some aggressive posting style. Now I am loyal to the DM despite my saying earlier that I do not care for it.

Of course you know far more than I kingcanute, I am a mere naive woman who is blinded by loyalty to LH.

If this is how you conduct your discussions then you are welcome to this one. My original point was that threads like this do not do Mumsnet's reputation much good at all. Especially the vicious personal insults aimed at someone they don't even know. You slag off the DM on the one hand, yet the backbiting, name calling, sarcastic replies and in-house spats make some of you even worse than they. What is that word again? Oh yes, hypocrisy.

VeniVidiVickiQV · 17/08/2009 21:49

It's caught the eye of the DM enough to run a regular though, yes?

IdontMN2makecopyforlazyjournos · 17/08/2009 21:50

What vicious personal attacks have their been on LH? I don't think there have been any. It is lazy to copy and paste something and call it a column, but that isn't an attack on her per se, it's an attack on an entire trend in journalism - click copy and paste and call it research.

I have genuinely no idea who she was when she posted here, but the suggestion that she was a long standing MNer and thorough good egg who would have given this lots of thought makes the whole thing worse, not better.

FruitCrumble · 17/08/2009 21:55

Someone changed their name to a name with an insult in it for her and there have been plenty of people on other threads about this that have taken it upon themselves to insult and attack her.

Hardly gracious behaviour is it?

The DM has many many faults I will grant you that. But the in-fighting and general nastiness of some Mumsnetters put the DM's reputation in the shade. Some threads read like a script from Eastenders.

So easy to criticise...

KingCnutIsBoredOfDMIsItOverYet · 17/08/2009 21:56

DP, and I have disagreed with you too

VVVQ roll on christmas - this may be over by then.... could we just skip to the chase do you think?

FC, please don't get cross when you are disagreed with, I admit I do disagree with most of what you have posted ad have told you so but I have not been rude or called you names, no back biting - in fact I was genuine in my concern for how well you knew an MNer.

I am not sure how you can say that people disagreeing with each is hypocritical though - it would be hypocritical to pretend we didn't wouldn't it? Threads like this are MN to some degree, people battling out what is (or is not) important to them.

I have said many times that I do not think LH is the important thing here it is the principle not the person, I have also defended her right not thave her MN identity given out. Of course if that is not enough for you then I cannot do much more, sorry.

FruitCrumble · 17/08/2009 21:57

Why does it make it worse? What is the difference between The Guardian reporting on the in-fighting on Mumsnet and the DM running a regular weekly roundup? It's not overly critical, it hasn't touched on sensitive issues, it hasn't made anyone look stupid or misquoted.

I fail to see the difference. Mumsnet is hardly ever out of the newspapers these days. The only thing I can think of is that this journalist was a mumsnetter, if that hadn't been mentioned then I don't think it would have warranted the reaction now.

IdontMN2makecopyforlazyjournos · 17/08/2009 21:58

What, calling her journalistic technique lazy? That's not vicious. If that's your idea of vicious you've led a very sheltered life.

You're not actually her, are you?

Aitchiswaitingforalegalopinion · 17/08/2009 22:00

i haven't seen these personal attacks, i must say. that lazyleah name is iffy, but that's about it.

KingCnutIsBoredOfDMIsItOverYet · 17/08/2009 22:01

FC, I think you are missing a few points here...the second column was a sensitive issue for the op, it misquoted by naming Thunderduck as the op causing quite some hurt and made LH look stupid because of the mismanagement of it all at the very least.

FruitCrumble · 17/08/2009 22:02

kingcanute, do not take my posts personally now as your defence. I was making a point about those who have outed her and who have delighted in insulting her whilst in the same breath criticising the DM for it's shoddy reputation.

I thought I made that perfectly clear.

"if this isn't enough for you.." I don't understand that. It sounds rather like my dp when he's playing the hurt and rejected victim

daftpunk · 17/08/2009 22:02

idontmn2;

i think you're missing the whole point of the column.

Aitchiswaitingforalegalopinion · 17/08/2009 22:05

why don't you email her and suggest she come on and sort all this out, fc, rather than inflaming things here?

FruitCrumble · 17/08/2009 22:05

Have the insults been deleted then? Because there were many since she was outed.

And I repeat, Mumsnet is one of the most popular sites on the internet, if an issue is so sensitive, why post it on a public forum? You could always change your posting name if you really wanted privacy.

Not everyone who reads your threads will be your trusted Mumsnet friends. If there can be such a thing.

FruitCrumble · 17/08/2009 22:06

Of course now I am inflaming things. LOL! This place really doesn't change much does it?

KingCnutIsBoredOfDMIsItOverYet · 17/08/2009 22:07

Sorry, I read it as a direct response to my post... will go and re-read now.

The "not enough for you" was actually about your apparent anger at the way LH has been treated, I meant that I do not like what she has done but I have not attacked her personally or been mean - all quite reasonable behaviour IMO so, if reasonable behaviour is not enough....I am not sure what it is you want from people who disagree with her... you see what I meant? It is not a petulant thing it is a confused wanting clarity thing!

Aitchiswaitingforalegalopinion · 17/08/2009 22:08

what are you talking about, fc?

daftpunk · 17/08/2009 22:08

oh come on FC..you have to tell us who stabbed you in the back..

KingCnutIsBoredOfDMIsItOverYet · 17/08/2009 22:09

FC, changing posting name does not always mean anonimity if the situation you are posting about is recognisable IYSWIM.

FruitCrumble · 17/08/2009 22:12

If the situation is recognisable, why would you post it so publicly then?

I've never understood how some Mumsnetters build up this life for themselves under their nickname and then get angry when their nickname and post is quoted in a national.

This site is not just for people signed up to Mumsnet.

Perhaps some of the journo mumsnetters are just wishing they'd thought of it first.

daftpunk · 17/08/2009 22:13

aitch; don't you think MN is a bit like eastenders..

FruitCrumble · 17/08/2009 22:14

Nice nicknames you all have by the way. Bored of it? Really? And waiting for a legal opinion, my you must be important!

FruitCrumble · 17/08/2009 22:15

daftpunk, nice music group, not bad songs.

daftpunk · 17/08/2009 22:18

lol FC, you know not many people on here know daftpunk are a band..

KingCnutBoredOfDMButWontLetGo · 17/08/2009 22:18

FC, they do it to receive support - which is what this site puports to be for. As has been said a lot of situations mean that details are needed - eg SN, DV, MC....and many many other things. That is what we are here for not to provide copy. This site is for the people signed up to MN - at least I don't see anywhere "by parents for parents and anyone else who wants to use it any way they see fit"

I am fairly sure you will have upset quite a lot of MN journos with that last statement

DP, yes - in fact I think that is the reason a lot of people are here, they say they hate soap operas so they join their own "RL" one

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