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Just paid to use CAT facility, still won't let me CAT, anyone know why?

8 replies

jodee · 05/06/2009 22:04

I'm confused, I've just paid - and it tells me at the top of this page that I'm logged in, but when I try to use CAT page it then says I'm 'logged out', and tells me I can't use CAT as I'm not subscribed. Does it not happen immediately then?

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GeraldineMumsnet · 05/06/2009 22:14

jodee, can you email us at [email protected], so we can look at what's happening first thing Monday. There may be a time lag with CAT working. If it works over the weekend, would you mind posting here? thanks v much.

jodee · 05/06/2009 22:16

Thanks Geraldine, just emailed.

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jodee · 08/06/2009 14:25

Hi, still can't CAT, can you look into my email please, thank you.

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jodee · 10/06/2009 23:29

Geraldine, no-one has responded to my email, I have send a second one. I still cannot send a CAT message. Thank you.

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HelenMumsnet · 10/06/2009 23:36

Hello jodee - I've just checked your registration details and you're not down as having paid for a CAT subscription.

Would you mind mailing us ([email protected]) again? - and we'll see if we can work out what's happened

jodee · 11/06/2009 14:40

have 'sent' ... doh. Anyway, thank you for the email, have sent a reply with relevant payment details attached.

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HelenMumsnet · 11/06/2009 15:39

Sorted! And emailed you back

jodee · 13/06/2009 16:15

Thankyou, wonderful people at MN Towers! thought you had blacklisted me there for a minute!

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