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See all MNHQ comments on this thread

How can I report inappropriate private messages from another poster?

21 replies

ClayPotaLot · 24/06/2026 14:52

Not sure if I'm just missing the button to click, but I can't see a way of reporting posters who are private messaging inappropriately. Is there one?

OP posts:
BIWI · 24/06/2026 14:55

Are you using your mobile or the desktop site? If the latter, there should be three dots to the right of the message, which you use to report it.

(Sorry, can't help re mobile/app)

SilenceInside · 24/06/2026 14:55

You can block that user, but I don't think there's a built in way of reporting them. The triple dots on the message has the Block User option.

StrawberryMatchaLatte · 24/06/2026 14:56

Yes, the dots next to the message. There is also the function to disable private messages if you don't want them anymore.

MissMoneyFairy · 24/06/2026 14:58

ClayPotaLot · 24/06/2026 14:52

Not sure if I'm just missing the button to click, but I can't see a way of reporting posters who are private messaging inappropriately. Is there one?

I've reported your post to mnhq to see if they can help

Aninkling · 24/06/2026 14:59

Oh this is awful. I got one once from a man on mumsnet telling me to “watch my back” because his op was basically how to avoid paying cms

PipMumsnet · 24/06/2026 15:03

Hi there, @ClayPotaLot we have had a look and the poster we think you are referring to has been banned already so simply delete their PM.
MNHQ

ClayPotaLot · 24/06/2026 15:16

StrawberryMatchaLatte · 24/06/2026 14:56

Yes, the dots next to the message. There is also the function to disable private messages if you don't want them anymore.

Can't see any way to report when I click on the dots next to the message.

OP posts:
ClayPotaLot · 24/06/2026 15:18

PipMumsnet · 24/06/2026 15:03

Hi there, @ClayPotaLot we have had a look and the poster we think you are referring to has been banned already so simply delete their PM.
MNHQ

Thank you. But would still appreciate an answer to the question.

OP posts:
nooneliterallyspatouttheirtea · 24/06/2026 15:20

BIWI · 24/06/2026 14:55

Are you using your mobile or the desktop site? If the latter, there should be three dots to the right of the message, which you use to report it.

(Sorry, can't help re mobile/app)

This is the answer to the question!

SilenceInside · 24/06/2026 15:20

There is no "report" option, just Block User.

EarlyRun · 24/06/2026 15:31

On their page about private messaging they say:

If you receive a private message that breaks our guidelines, please do report it to us at [email protected].

MissMoneyFairy · 24/06/2026 15:57

Go to your profile page, select private messages, click on the message, click on the dots to block user.

BeckyAMumsnet · 24/06/2026 16:20

Hello @ClayPotaLot when you click on the three dots beside the individual message rather than the message box, you will see the option to report. This is because when you report, we need to see the message itself rather than just the user who sent it. Hope that makes sense.

ClayPotaLot · 24/06/2026 16:49

@BeckyAMumsnet
I'm on my laptop. Unless you mean somewhere else, I don't see that option. Just Block User and Clear Chat.

How can I report inappropriate private messages from another poster?
OP posts:
BIWI · 24/06/2026 16:51

No - you're looking for three dots right next to the specific message box.

ClayPotaLot · 24/06/2026 17:41

BIWI · 24/06/2026 16:51

No - you're looking for three dots right next to the specific message box.

Can you point out where those are? I only see two sets of three dots. The set next to the Private Messages title on the left side of the screen and the set on the right side that I’ve clicked on in the attached image that clearly does not give me an option to report.

OP posts:
BeckyAMumsnet · 25/06/2026 11:14

Hello @ClayPotaLot thanks for sending the screenshots. It looks as though the private messages page may not be displaying correctly for you

While we look into this further, could you please try the following?

Reset your browser zoom to 100%.
Refresh the page.
Try opening the page in an Incognito/Private window, in case an extension is affecting the layout.
Try another browser, such as Safari, if you have one available.
Check Chrome is fully up to date by going to chrome://settings/help.

Anarchy99 · 25/06/2026 11:17

Is it the mad conspiracy theory one saying people are going to die?

KatyMumsnet · 25/06/2026 14:54

Hi, just to clarify the 3 dots you're looking for are next to the specific message you want to report. From looking at your screenshot you'd have to scroll up slightly as it's such a long message.

Here's what you're looking for:

How can I report inappropriate private messages from another poster?
ClayPotaLot · 25/06/2026 16:43

KatyMumsnet · 25/06/2026 14:54

Hi, just to clarify the 3 dots you're looking for are next to the specific message you want to report. From looking at your screenshot you'd have to scroll up slightly as it's such a long message.

Here's what you're looking for:

Thank you!

Have found the right set of three dots. Hardly use PMs so not as familiar with them as I could be. I had scrolled past them without seeing them because of the message length!

OP posts:
Anarchy99 · 25/06/2026 21:12

same message that I had

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