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Unable to open links with Safari

5 replies

TamzinGrey · 30/12/2025 18:11

When using the Mumsnet app on my iPad, every single time I click on a link I get the following message -
"Safari can't open the page because the server can't be found"
I've tried deleting the app and reinstalling it to no avail.
No problem at all opening links using the app on my Android phone.
This is a recent issue as I always used to be able to open links on my iPad.
iPad is fully updated and otherwise working perfectly.

OP posts:
LilyMumsnet · 30/12/2025 20:08

Hi OP

Thanks for flagging this. We're looking into it, can you just let us know if this is every link? Or only certain links?

Could you please share a screenshot of the error message you see?

TamzinGrey · 30/12/2025 20:29

LilyMumsnet · 30/12/2025 20:08

Hi OP

Thanks for flagging this. We're looking into it, can you just let us know if this is every link? Or only certain links?

Could you please share a screenshot of the error message you see?

Many thanks for the quick response. It is every link that I click on when using my iPad. Here’s a screenshot that I’ve just taken of the error message.

Unable to open links with Safari
OP posts:
TamzinGrey · 30/12/2025 20:54

It’s only when I’m using the app that I can’t open links. Works fine on the website.

OP posts:
HebeMumsnet · 31/12/2025 09:18

Thanks for sending through those details and the screenshot @TamzinGrey . We're taking a look now.

TamzinGrey · 04/01/2026 01:03

@HebeMumsnet whatever you’ve done has worked because the links are opening fine for me now for the first time in weeks. Many thanks 😊

OP posts:
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