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Ads make page 'jump' back up thread. Android app.

2 replies

pencilcaseandcabbage · 25/09/2025 13:21

Trying to read a thread. When it hits an ad, the page jumps to somewhere else on the thread, so I scroll back down to try and find my place again, another ad, the page jumps again. I haven't used Mumsnet anything like as much since the ads started, but it seems to now be impossible. I just spent over 5 minutes trying to get back to my place on the thread I was reading, but the thread just kept jumping about. I gave up and came to post here. Bookmarks don't always work either.

I've been here a very long time. I didn't want to give up completely, but if the app is unusable what's the point in staying?

I hope you can fix this.

OP posts:
JoMumsnet · 25/09/2025 14:07

Hi @pencilcaseandcabbage thanks for posting about this. It sounds incredibly frustrating.

There's https://www.mumsnet.com/talk/site_stuff/5413705-threads-scrolling-by-themselves another thread on this issue, and we've just posted this message -

Thanks so much to everyone for flagging this issue - we’re really sorry it’s affecting your browsing. We’re aware of it and are taking it seriously.
To help us get to the bottom of it as quickly as possible, it would be incredibly useful if you could send screen recordings showing the behaviour, including any ads that appear when it happens. The more examples we have, the better we can identify the cause and fix it.
Really appreciate your patience while we investigate, and we’ll keep you updated as soon as we know more.

If you're able to send us a screen recording or if you could let us know which ads seem to be causing the disruption, we'll hopefully get it resolved soon.

pencilcaseandcabbage · 28/09/2025 15:38

Weirdly it hasn't happened since, although I haven't been back to the thread that was a problem, or actually tried to read a long thread! But I will do a screen recording if it starts happening again.

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