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See all MNHQ comments on this thread

Loads of 502 bad gateway errors today

52 replies

SerendipityJane · 19/08/2025 10:29

Might want to check your logs. Load balancing ?

OP posts:
SerendipityJane · 19/08/2025 10:36

I can't properly test on other machines or browsers as everytime I go to log in, it throws a 502 error.

Some pages are still loading where I was logged in from last week.

OP posts:
PipMumsnet · 19/08/2025 10:46

Hi @SerendipityJane
We are guessing here but we think you are on a desktop on the main site and viewing all posts on a thread? If you change your settings to 100 posts per page we think that might solve the problem and if not have you tried clearing you cache?
Sorry we have limited information so flying blind.
MNHQ

SerendipityJane · 19/08/2025 10:50

Both guesses right. Have a cookie.

Also suggested action seems to have fixed it.

Is this a sign that the full thread view needs fixing ? If so will an update be posted ?

OP posts:
LilyMumsnet · 19/08/2025 15:54

Hi @SerendipityJane

We're aware of the issue with loading lots of posts and we are in the process of making improvements to the site. We don't have a time frame for a fix, so reducing posts per-page is a workaround in the meantime.

SerendipityJane · 20/08/2025 18:09

These have started again now when I try to just load forums like AIBU.

OP posts:
justasking111 · 20/08/2025 18:11

Bad gateway and 500 error on my phone android until just now

NoCommentingFromNowOn · 20/08/2025 18:12

iPad, chrome, had this problem from 5.30 pm ish until now.

PandoraSocks · 20/08/2025 18:12

It has been happening to me too. Maybe someone is trying to tell us something Jane...

I am using Chrome on a Samsung phone, mnhq. Not on the app. View 100 posts.

SunnyD4ys · 20/08/2025 18:12

I'm getting it on my phone too

JohnTheRevelator · 20/08/2025 18:13

Yes, same here. Took me about half an hour to get Mumsnet to open. Just kept coming up 'site error'.

JewelleryCat · 20/08/2025 18:13

Same here. I can get onto stuff like site stuff but it’s taken me about 10 minutes to report this because I kept getting 502 bad gateway when I was trying to click on this thread and before that, I got a 504 internal error when I was trying to get on another thread. I’m on safari, iPad using the desktop site

ninjahamster · 20/08/2025 18:16

Yep same here. On iPhone using the website.

5foot5 · 20/08/2025 18:16

justasking111 · 20/08/2025 18:11

Bad gateway and 500 error on my phone android until just now

Same here, only on AIBU. I am using Android phone on main website via Firefox. I have got my settings to load full posts, but this is happening even on threads that are claiming to have a very small number of posts.

Enrichetta · 20/08/2025 18:17

NoCommentingFromNowOn · 20/08/2025 18:12

iPad, chrome, had this problem from 5.30 pm ish until now.

Same

taxidriver · 20/08/2025 18:17

very annoying, took me about 20 minutes or more to access on desk top, then i saw threads in the last hour were at 17.39 which made sense

LIZS · 20/08/2025 18:17

Is the app down , it keeps timing out and asking me to swipe down to refresh the screen but nothing loads

SerendipityJane · 20/08/2025 18:18

If it helps, it looks like the ticker that says "x new posts" isn't working, as I had this page loaded, and the new posts weren't showing until I did a hard manual refresh.

OP posts:
SerendipityJane · 20/08/2025 18:19

My money is still on a flaky load balancer somewhere.

OP posts:
PlacidPenelope · 20/08/2025 18:20

Not only Bad Gateway but everytime I click on a thread MN has to verify my connection apparently.

We are guessing here but we think you are on a desktop on the main site and viewing all posts on a thread?

You guess right I am on a desktop on the main site but completey wrong on the all posts on a thread bit.

There is definitely an issue your end over and above number of posts viewed and how.

PandoraSocks · 20/08/2025 18:20

SerendipityJane · 20/08/2025 18:18

If it helps, it looks like the ticker that says "x new posts" isn't working, as I had this page loaded, and the new posts weren't showing until I did a hard manual refresh.

My ticker is working OK

LIZS · 20/08/2025 18:22

Screenshot from app here

Loads of 502 bad gateway errors today
FuckedOffWithTheLotOfThem · 20/08/2025 18:23

I got a "verifying you're a human" page that took ages to clear when I just came onto the site - not sure if that's linked to the other errors. Mobile site on my phone.

SerendipityJane · 20/08/2025 18:23

I also had a cloudflare check, if it helps ....

OP posts:
SerendipityJane · 20/08/2025 18:23

FuckedOffWithTheLotOfThem · 20/08/2025 18:23

I got a "verifying you're a human" page that took ages to clear when I just came onto the site - not sure if that's linked to the other errors. Mobile site on my phone.

Yeah, I had that

OP posts:
JupiterNorth · 20/08/2025 18:23

Had the Bad Gateway message on Chrome, then when I tried again Cloudflare just wouldn't verify me. Not having the same problem in Edge.

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