Reloading / freezing / lack of bookmarks

[NoWordForFluffy]

What on earth has gone wrong with MN since late last week (mobile site / Safari / iPhone 13)?

Pages load, re-load, freeze, re-load, give an error message saying there's a problem while re-loading, then the bloody bookmarks don't work and you're taken to the top of the page (even if you click on an actual message in your watched threads, it takes you to the top).

The site is barely usable. I've had to go down to 25 posts per page from 100, so I don't spend my life scrolling down to the bookmarked post which it's ignored.

Hi @NoWordForFluffy please can you check which version of the app you're running? We released a new version of the iOS app last week - the latest version is 45.1.1. - and this should resolve the freezing issue. You may need to delete the app and reinstall it again for the update to kick in.

Can you let us know if that helps at all? Thanks in advance.

Hi, @JoMumsnet, I don't use the app, I use the mobile website.

So sorry - it's been all about the app in Site Stuff lately

Can you please try clearing your cache to see if that makes a difference? We're also wondering if this could be ad-related. Have you noticed any particular adverts showing when the site freezes?

Mine does this a lot too. It’s been doing it for at least a month. Browser.

Cache clear didn't work. I turned my phone off and on again too, just in case!

No particular ad, it's persistent on every thread.

The lack of working bookmarks is the worst part of this.

@BakeOffRewatch, I've had the reloading issue for weeks. The freezing and bookmarks failing are new issues!

Morning, @NoWordForFluffy . We've looked into this issus on the main site. The bookmarking, we are working on right now and hope to have a fix soon. Re the reloading/freezing, that's proving a bit trickier but we are looking into it and will update as soon as there's any news.

This is happening to me too - persistent on every thread. Site has become unusable on my mobile

Thank you, @HebeMumsnet..

It’s getting worse for me. Now just scrolling mumsnet and get diverted to spam ad sites. It’s like 90s pop ups again! iPhone safari

Yep, I’m having such problems on my mobile with the site turning into a blank page that then doesn’t reload. I type the address in again from scratch and it still doesn’t load. I turn my phone off and on, I clear cache, keeps happening. Not having problems with any other website. Is it maybe ads causing problems?

Happening here to for about a week. Mostly freezing, pages not loading & very slow when they do. Using desktop on iPad v 18.5

And still no working bookmarks!

Still not fixed! It appears to be very broken!

Please please fix this! I am so fed up of staring at a blank white page.

Over a week since the problem started and still not sorted. @HebeMumsnet @JoMumsnet what's happening to the fix? Seems like we're just being ignored now.

I’m glad it’s not just me! It has made the site virtually unusable. I’m also on an iPhone on Safari - it’s slightly better using Chrome.

Yes same here. iPad Safari still unusable but slightly better on Chrome

Over two weeks of all these issues and no resolution. It's a bloody nightmare.

It's taken to refreshing me back to the previous page now, which is delightful.

Oh, and the swiping to another thread in active has also gone super-sensitive. Causing more issues. Arrgghhhh.

I’ve resorted to using the Google app now as wouldn’t work at all in Chrome. Every single time I clicked a new page it would go blank and hang for hours. Or almost blank with just the word “advert” at the top which makes me think it’s the add loading that’s causing the issues.

Tried again this morning on safari. Same issues. Pages not loading / freezing having to try and refresh to kick it into life. Useless

Well, it appears that Opera is where it's at. I have working bookmarks again!

Not wanting to use a different browser just for MN. Still having problems here now site taking 2 or 3 goes to load. This is on chrome. Useless on safari ipad