Active Conversations - full of unanswered threads

[LindorDoubleChoc]

Just wondering why there are so many stale unanswered threads in Active Conversations at the moment? It's 3.30 in the morning now and I've seen three threads in Active Conversations which were started over 6 hours ago and have 0 replies. Is this a glitch or a new thing? Thanks.

Yeah I have one that no one has bothered with

Hi there @LindorDoubleChoc

Apologies - we missed this one last week. It might just be coincidence. Active shows threads that are being posted on right now, so it might just be that several threads were started at once and therefore all ended up in Active at the same time.

If your Active list is still looking weird though, do give us a shout again and we'll take a look.