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Accessibility for visual impairment

5 replies

Goinggonegone · 28/03/2025 06:45

The attached images show the font size to which my phone display is set. And the actual text size Mumsnet is displayed at.
Every other website I access via Google Chrome displays at the font size to which my phone is set.
It used to only be edited posts I couldn't read as they were too small. I posted about this in Site Stuff and Mumsnet said they would look into it, but no one did anything about it. Now it's ALL really small.
Please can someone resolve this?

Accessibility for visual impairment
Accessibility for visual impairment
OP posts:
JoMumsnet · 28/03/2025 13:12

Hi Goinggonegone,

Thanks for flagging this. We're aware of this issue and we're trying to get to the bottom of it. We'll be back with an update as soon as we can.

In the meantime, we're really sorry for the difficulty this is causing.

HebeMumsnet · 31/03/2025 12:33

Hi again @Goinggonegone . Just wanted to let you know we've released a new version of the app this morning that should have fixed this issue. You might want to update to the most recent version of the app first but you should then find it's working better with the font size.

Goinggonegone · 01/04/2025 08:52

Thanks, I will try this.

OP posts:
Goinggonegone · 06/04/2025 16:23

@HebeMumsnet I have just tried the app, but unfortunately it hasn't.made any difference.

OP posts:
HebeMumsnet · 09/04/2025 11:00

Hi there @Goinggonegone . Thanks for looking. If you could possibly get a screenshot of what you're seeing in the app, that would be useful to check that it's scaled correctly to your device font settings.

Regarding the main site font issue though, could you let us know what device you're on? We're wondering if it's an Android/Samsung issue, which a few people have had trouble with. We're working to see if we can get to the bottom of this at the moment.

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