Active threads not updating

[thenewaveragebear1983]

In the active threads list, the list is not updating. The number of posts per thread isn’t updating etc, and most recent not moving to the top. When I pull the screen fund to refresh, it circles but it doesn’t actually refresh. Any ideas @mnhq?

Same here but assumed its just another app glitch

Weirdly it has actually worked now, but hasn’t all day and yesterday 🤷‍♀️

Morning both,

Sorry to hear you've been having issues with active in the app. @harijes is this still happening for you?

@AmeliaPMumsnetits still very slow updating for me, but it is doing it eventually

Mine won’t update at all.

@AmeliaPMumsnet this is still happening for me, the numbers of threads showing in active is not updating

Hi folks. Could you please let us know what devices you're on on and what version of software the devices are running? If you could also let us know what version of the app you're on too, that would be useful. You can check this by selecting the profile icon in the top right hand corner of the screen, where you should then see the version number for the app at the bottom of that menu.

If anyone could share a screen recording of what they're seeing, that would be great. Please also try and refresh Active if it's not loading new threads. Thank you.

I am on iPhone, iOS 18

Actually 18.4

I don’t know what version of the app it is but it’s the new version that was released 2 weeks ago and this has been happening since then

@BeckyAMumsnet it won’t let me add a screen recording as the file size is too large but I can dm you

Hi there @thenewaveragebear1983 . If you could email the screen recording to [email protected] please, that would be brilliant.

You're probably on the new app but we have been releasing new versions every week so it would be worth checking. You just need to select the profile icon in the top right hand corner of the screen, where you should then see the version number for the app at the bottom of that menu.

Thank you!

This is still happening, my active threads only updates when I post on one of them, the number then updates. I can’t get a screen recording to send as a message or upload sorry

@BeckyAMumsnet@AmeliaPMumsnet@HebeMumsnet