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See all MNHQ comments on this thread

Changing email address on account

7 replies

SnakesAndArrows · 25/03/2025 17:28

How do I change the email address on my MN account when I have lost access to the original email account? Or do I need to delete my account and start again?

OP posts:
SCWS · 25/03/2025 18:03

There was a post recently asking this and MN said to email them [email protected]

LilyMumsnet · 25/03/2025 18:33

Hi OP

As above, please email us on [email protected] to discuss this.

SnakesAndArrows · 26/03/2025 18:57

I’ve emailed but had no reply. Does anyone else know what the answer is?

OP posts:
SnakesAndArrows · 27/03/2025 11:46

@LilyMumsnet Please could you advise? Does it take a few days to get responses to emails? Thank you.

OP posts:
CarolineMumsnet · 27/03/2025 13:57

Hey SnakesAndArrows. Sorry we've left you hanging here. We've had a rummage and found your mail - we'll get back to you as soon as we can. Apologies again that it's taken longer than usual to get back to you.

SnakesAndArrows · 27/03/2025 16:48

Thank you!

OP posts:
SCWS · 27/03/2025 18:21

I’ve always had a reply but sometimes it takes some time - just like any other business I suppose!

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