I can’t post under old name on new app

[EineReiseDurchDieZeit]

As the title says I tried to reply to a thread under a different username to this. I changed it and it showed as saved but on Preview Post it reverts back to this username.

Any ideas?

Hi OP

Can you email us a screenrecording at [email protected]?
We'll look into it right away. Thanks so much for flagging.

I don’t know how to do a screen recording

Hi again @EineReiseDurchDieZeit - just a thought, is it possible that you've already posted on the thread under a different username? The app won't allow you to post under more than one name, so that could be the issue.

If you'd like to mail us at [email protected] we'll happily take a look at the thread in question.

No @JoMumsnet this was a brand new thread with 0 replies at the time

I’m sorry I can’t be of more help. I’ll try again on a different thread I haven’t been on

So this is odd its worked this lunchtime but definitely wasn’t working last night. I’ll get back to you if it happens again

Well, we're glad that it's resolved for now at least! And do let us know if it happens again.

Yeah I’ve just had this problem too. Too tired to sort out doing the screen recording now, but I’ll try again tomorrow!

Hi its doing this again, I choose a different name and it reverts back to this, my default name on Preview, im on iPad, i’m going to try on my Phone

I’ve just tried on my phone and it’s done the same

Hello @EineReiseDurchDieZeit can you please check that you've downloaded the latest version of the new app?

Hi @BeckyAMumsnetive updated and tried again no luck

Hi again @EineReiseDurchDieZeit

We're afraid we're still unable to recreate this issue to see what's happening at our end.

We probably need to see exactly what you're seeing. There are some good instructions on how to do a screen recording here: https://support.apple.com/en-gb/guide/ipad/ipaddf78ce08/ipados. If you could then email that to us a [email protected] that would be brilliant. Alternatively, could you post a series of screenshots here of what happens at each stage? We might be able to see what's going on that way.

Thank you!

It’s happening again so I’ve emailed