Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Change of email address

6 replies

CarlaH · 15/03/2025 09:07

I no longer have my old email address due to hacking.

I have changed to my new email address in settings but it says you will send a confirmation email to my old address. Well that won't work so I am not sure what to do now as cannot access it at all.

OP posts:
StumbleInTheDebris · 15/03/2025 09:11

I would email them at [email protected]

They're usually good at replying

BeckyAMumsnet · 15/03/2025 09:50

Thanks @StumbleInTheDebris.

Please drop us a line, @CarlaH and we'll do what we can to help.

CarlaH · 15/03/2025 11:18

BeckyAMumsnet · 15/03/2025 09:50

Thanks @StumbleInTheDebris.

Please drop us a line, @CarlaH and we'll do what we can to help.

Thank you. I have sent you an email from my new email address.

OP posts:
CarlaH · 17/03/2025 10:39

Sorry to be a nuisance but I have been sent an email about this issue by Becky. I have responded and then heard nothing further so have no idea whether my email has actually been received.

OP posts:
BeckyAMumsnet · 17/03/2025 12:48

Hello, @CarlaH we've received your email and sorting it now. 🙂

CarlaH · 19/03/2025 13:11

Sorry to crop up here again but since my email was successfully changed I am now getting spam emails from mumsnet. I don't want these, is there a way to stop them.

OP posts:
New posts on this thread. Refresh page
Swipe left for the next trending thread