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Change email on account

4 replies

Pericombobulations · 30/01/2025 19:04

I am trying to change my email address on my account and to do so, it emails my old address which I do understand however, I am trying to change it as I can not access the old address.

Otherwise I can delete this account?

OP posts:
Pericombobulations · 30/01/2025 19:09

Ignore me, I have found a solution

OP posts:
JoMumsnet · 31/01/2025 10:14

Sorry for the delay in responding, but glad you've found the answer, Pericombobulations.

For anyone else who needs to know, you can change the email address registered to your account by going to the Settings page. In desktop mode, you'll find it by clicking on the person icon at the top right of the screen. In the app, click on the three horizontal lines, then click on MyMumsnet, then Open additional settings, where you'll find a Change email address tab.

Pericombobulations · 31/01/2025 10:42

But that only works if you have access to your old email address which is the problem.

Sadly still not changed my email address so still trying to find a solution.

OP posts:
JoMumsnet · 31/01/2025 10:47

Yes, you do need access to your original email. But if you'd like to drop us a line at contactus@mumsnet.com (or hit the report tab on this thread) we'll see if we can help.

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