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See all MNHQ comments on this thread

Contact email

6 replies

Jokat · 16/11/2024 21:17

Hi there. I would like to get in touch with the admin team, but the email that's provided in the contact section, contactus@mumsnet.com, doesn't appear to he working. How else can I talk to an admin please?

OP posts:
CarrotPencil · 16/11/2024 21:19

Just tagging them in the post should do it hopefully @MNHQ I believe!

AlexandrinaH · 17/11/2024 01:31

It’s always worked for me. They won’t usually reply at night but you’ll probably get a response in the morning. Or is it bouncing back?

JaneJeffer · 17/11/2024 10:53

CarrotPencil · 16/11/2024 21:19

Just tagging them in the post should do it hopefully @MNHQ I believe!

This tag doesn't contact them. There's a thread about it somewhere.

They seem to be ignoring emails at the moment

HebeMumsnet · 18/11/2024 10:30

Hi @Jokat. When you say 'not working' is your email not going through to the usual address? We'll check everything looks to be working there.

In the meantime, it might be quicker to just hit the report button under your post on this thread and send us a message that way. We'll keep our eyes open for a report from you and can have a chat there.

Jokat · 18/11/2024 12:27

AlexandrinaH · 17/11/2024 01:31

It’s always worked for me. They won’t usually reply at night but you’ll probably get a response in the morning. Or is it bouncing back?

When I go to "contact us" and I choose the email and click in it, it comes up with "this site can't be reached"

I'll hit the report button on my own post, thanks for the tip @HebeMumsnet

OP posts:
lovealongbath · 04/12/2024 10:47

@MNHQ

can you check my user name, my notifications are coming up error 500

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