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Puzzles missing

9 replies

Sethera · 09/08/2024 07:42

The puzzles aren't here this morning - will they be back later? I am missing my daily fix!

OP posts:
SpanielintheWorks · 09/08/2024 07:43

I can see them (yellow button on my screen, at the top).

Sethera · 09/08/2024 07:46

The yellow button is there, but getting a blank screen when I go into the individual puzzles. I am on safari desktop if relevant.

OP posts:
SpanielintheWorks · 09/08/2024 07:59

Oh I see. They're there for me on my phone.

Sethera · 09/08/2024 08:04

Just tried my husband's Chromebook and they show on there, so why not my Mac?

OP posts:
DawnMumsnet · 09/08/2024 12:34

Hi @Sethera sorry to hear you're having problems viewing the puzzles. Are things working okay for you by now? We've just checked on Chrome and on Safari on the desktop site and everything seems okay, but please let us know if you're still seeing blank screens.

Sethera · 09/08/2024 12:53

Hi @DawnMumsnet thanks for replying - I'm now getting this error message:

Oops, something went wrong
We are currently investigating why this puzzle is missing

It's only on the puzzles I did yesterday - it isn't coming up on the Sudoko which I don't do, for example. Could it be related to cookies/cache do you think?

I've done them now on DH's Chromebook but would like to get then back on mine!

OP posts:
LilyMumsnet · 09/08/2024 13:32

We have relocated the Puzzles section from the main navigation bar to a yellow button to enhance accessibility for mobile users who are logged in. For users who are not logged in, Puzzles remain accessible under the “More” menu in the navigation bar.

If you are still encountering issues, please can you share a screen recording so we can investigate further?

Sethera · 09/08/2024 14:47

@LilyMumsnet This is what I am seeing

Puzzles missing
OP posts:
Sethera · 10/08/2024 09:40

@LilyMumsnet They are back today 😁

OP posts:
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