'Thanks' notifications not working properly

[BIWI]

A bit like the current/ongoing issue with bookmarks - I click on the notification that I've had thanks, it takes me to the thread, but not to the actual post that has been thanked.

Thanks for letting us know @BIWI . We'll take a look. Can you tell us whether you're on the app or the main site and what sort of device and browser (if relevant) you're using? Thanks!

Thanks @HebeMumsnet

I'm using the desktop site, on a MacBook and Safari.

Ooh I’ve had this issue with my iPhone and safari too.

Thanks @BIWI. Just checking - are you clicking on the notification on the site or on the email notification?

Also, if you're able to get a screen recording of what's happening here and email it to us that would be really useful.

Thank you!

I'm clicking on the notification on the site.

... and of course, the very next time I received 'thanks', the notification took me straight there!

If it happens again @HebeMumsnet I'll take a screen grab

Thanks BIWI!

It's happened again this morning, on the Corpus 2 thread - which seems to have issues with bookmarking as well.

The link took me to a post 18 posts ahead of the one I had made/that was thanked.

Thanks for letting us know, @BIWI - we're still looking into this issue and will be back with an update as soon as we can.

This is still not working (although on some, not all threads). And today it's on this thread:

https://www.mumsnet.com/talk/_chat/5113309-thread-1-starmer-a-new-hope?reply=136568700

However, I have noticed that it's a Safari issue - seems to be fine on Chrome.

Is anyone else having this issue?

I'm finding that Chrome is definitely better than Safari, but wondering why this has suddenly started happening. i.e. is it me/my laptop, or a MN issue?

I don’t know about thanks, but I’ve just come to site stuff to see if there’s a thread on bookmarks as weeks later I’m still being taken many posts ahead of the post that I’ve bookmarked on lots of threads, and it’s very frustrating. I’m using the website on safari on iPad, latest version.

I'm also finding that threads aren't loading on Safari, whereas they are on Chrome.

I use Safari as my main browser, for many other sites, and it's only on MN that this is happening.

Hi @BIWI

Would you be able to send over the screen recording of the bookmark issue?

Can you explain what you mean by a screen recording @LilyMumsnet? And how I do one?! (I'm using a laptop, not my phone, if that makes any difference)

Hi @BIWI . There are a few free apps you can download to do this. If you have the snippping tool, which takes screngrabs, you can use that for recordings, as described here: https://www.microsoft.com/en-us/windows/learning-center/how-to-record-screen-windows-11. Hope that helps.

@HebeMumsnet I finally got round to trying to do a screen record - but all the notifications of thanks I've clicked on are working! So hopefully it's fixed now. Thank you!

Oh! Typical! Clearly doing the screen recording is what fixed it! Thanks for doing it anyway and hang onto it just in case, but hopefully whatever the issue was has gone away. Thanks @BIWI