Video Advert

[ProfessorPeppy]

Hi @MNHQ

I’ve just been on a thread where an ad (car ad?) pops out and automatically plays every few seconds. It makes the thread unreadable and can’t even be cancelled/muted.

PS I’m not on the app.

Hi there @ProfessorPeppy ,

Could you let us know anything more about it so we can track it down and make sure it's behaving as it should?

What would be brilliant is a url to the ad itself if you can click on it next time it pops up. But if you don't see it again, if you can remember anything else about the ad such as brand, or can tell us which thread you were on when you saw it, that would be really helpful.

Thanks!

Ooh - and if you could tell us what sort of device and browser you're using, too, that would be great.

I’m on iPhone/safari. When it next happens, I’ll post full details. Thanks @HebeMumsnet !!

@HebeMumsnet

It’s an ad for Jeep Avenger. I can’t send a URL because it pops out into a new window with no address bar. Happened just now on Active Threads.

iPhone 12/Safari browser

@mnhq

It’s still happening this morning (see messages above for details).

@mnhq

the site is unusable this morning due to same video ad popping out

Thanks @ProfessorPeppy . We'll see if we can find the ad now.

Hi again @ProfessorPeppy . We're still trying to hunt down this ad. If you spot it again could you possibly get a screenshot of it and post the image here? Thank you!