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How to read private message

3 replies

alexdgr8 · 28/05/2024 18:08

anyone know how i can read a PM sent to me, please.
i clicked on notification, then i could not read it; it was too small, and i could not scroll down.
i could just see who sent it, but not the text.
so annoying.
i tried minimising the zoom but still couldn't scroll down, all i could see was the sender name in v small print.

OP posts:
HebeMumsnet · 29/05/2024 11:54

Hi there @alexdgr8

Thanks for getting in touch. Could you let us know what device and browser you're using and whether you're on the app or the main site? If it's possible to send us a screengrab of what you're seeing too, that would really help.

Thank you!

alexdgr8 · 29/05/2024 12:19

thanks for replying.
i have tried to get a screen shot but when i try to PM you, as i don't want everyone reading my PMs, i have the same problem.
i can't get low enough to enter anything in the box to send a PM to you.
i can click on PM above your reply here, but then i cannot scroll down to actually enter anything on the PM page.
and that's if i was even able to attach the screen shot . . .
i am using an asus laptop chrome, presumably the main site.

OP posts:
LilyMumsnet · 31/05/2024 18:27

Hello!

Please could you email it to us on [email protected]? We're keen to take a look.

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