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MN App is really glitchy

7 replies

SadCelticBunny · 05/04/2024 12:59

For the past few days the app has been really slow and unresponsive.
I can't scroll as it freezes and lags behind when typing.

I deleted it and reinstalled the other day.
It's no better now, writing this is excruciating..

Any ideas MN?

OP posts:
DawnMumsnet · 05/04/2024 13:16

Hi @SadCelticBunny Sorry to hear you're having problems with the app. Are you using the iOS app or the android one?

SadCelticBunny · 05/04/2024 15:40

IOS

OP posts:
LilyMumsnet · 05/04/2024 18:42

Thanks for letting us know.

We haven't managed to replicate this and it seems to be quite isolated, so we're not too sure what's going on here. Is it happening on every thread you read, or is it isolated to certain ones?

AGodawfulsmallaffair · 05/04/2024 18:45

It’s like this on my iPad but ok on iPhone. I also can’t log in via Facebook on my iPad anymore, I have to go in on Safari.

HebeMumsnet · 08/04/2024 11:37

Hi @AGodawfulsmallaffair. This sounds like you're using the main site, rather than the app. Could you try clearing your cache and also checking in your preferences how many posts you are viewing per page. If it's not set to 25 per page, try that - it should help on the longer threads.

Rememberthereasonswhy · 08/04/2024 11:45

I thought it was just me!

I’m posting on an iPhone and can’t tell whether my post has posted or not as the site has stopped taking you to see your post on the thread afterwards ifyswim.

So this morning I pressed “post” on a thread and thought it hadn’t worked, so I pressed “post” again and found I had posted three times by mistake which I obviously reported.

It was fixed very quickly but I then got a “cool down, you are posting too much” message which I also had to report again, as it had been a genuine glitch not a posting out of anger situation.

Basically, when you press “post” it’s like nothing has happened. But then you go to check thread and it has in fact posted. HTH!

Edited to say: it has just done the same thing with this post!

So I pressed “post” and nothing happened. So I copied my post (just in case) and then pressed “done” on my iPhone and couldn’t see it on thread. So then I came out of thread and went back in and it had in fact posted! But that wasn’t apparent from initial posting ifyswim.

DawnMumsnet · 09/04/2024 09:42

Hi @Rememberthereasonswhy thanks for alerting us to this. We had some problems with double and triple posts yesterday but we think we've located the issue and have implemented a fix.

Do let us know if you're still having problems today.

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