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Mobile app keeps crashing

7 replies

lifebeginsaftercoffee · 20/03/2024 12:29

Ever since those adverts have come up on the app, it's been crashing and closing at random.

I'm on iOS and my phone has the latest updates.

OP posts:
BeckyAMumsnet · 20/03/2024 14:53

Hello @lifebeginsaftercoffee we're sorry the app is crashing. We're aware of a few issues at the moment and are working on getting a fix out ASAP. Could you please give us a bit more info about what you're doing in the lead-up to the crash? Thank you.

Flatleak · 20/03/2024 17:05

For me it crashes every time I open it. Then it works fine. It just can cope with you returning to the app unless it restarts

lifebeginsaftercoffee · 20/03/2024 17:09

Hi @BeckyAMumsnet it's every time I load it up or go back to it after going on a different app.

OP posts:
Starburst8 · 20/03/2024 20:13

I'm using the app on android and it literally closes as soon as it opens. It doesn't load at all click on it and it flashes up and then off it goes

tobee · 21/03/2024 13:03

Yep me too

LilyMumsnet · 21/03/2024 14:53

Thanks for the extra information - we'll let you know when we have an update here.

JaneJeffer · 22/03/2024 23:07

It's that banner ad that's causing it

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