Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Is it just me or do the ads really slow this site down?

93 replies

WideWebWitch · 24/03/2008 14:42

When I go to click I often get messages like

transferring from ad.adviva.net
and the like

It's REALLY slow, other sites aren't, is it me or mumsnet?

OP posts:
policywonk · 28/03/2008 10:49

I just want to echo what a couple of posters said further down - the page doesn't load, seems to 'stick', I refresh then it (usually) reloads straightaway. 'Tis annoying. Also, yes, 'peak' MNing times seem worse now I think about it (esp. evenings).

nannynick · 28/03/2008 10:58

Yes, I find it can 'stick' when it's trying to load the 'sky' ad - that's not SKY as in BSKYB, but the thin long ad-format which sometimes appears on the right of a talk page.
I suspect the text content of the page has loaded fine, but the browser can't display that until the 'sky' ad has downloaded, as the browser can not determine correctly what size that advert is.
What I get to see is the mumsnet logo bar, navigation links, thread title, but then nothing below that... until that ad has loaded, or timed out and you just see a "

policywonk · 28/03/2008 11:04

Yes, nn, that's exactly what happens to me too. Thought it was my rubbish wireless connection - am rather comforted to find out that it's not.

It doesn't seem to be happening right now though - so presumably the MN server/s aren't at peak capacity in the mornings?

Come on MN, we'll club together to buy you a bigger server...

policywonk · 28/03/2008 11:13

Of course as soon as I had posted that, the entire site crashed.

GeekBoy · 28/03/2008 11:37

it's still not the ads...

;-)

pinging servers won't help. None of my webservers will respond to a ping but they play nicely on port 80 and 443.

The ads, although adding bulk to the page, actually download more quickly than some of the MN elements. Add the fact that some MN stuff is squished into tables which won't render in the browser until they have all their bits and know who they'll display and there's a reason for longer page display times.

Loads of the main page bits are requested in parallel. The main menu bars at the top load sequentially (but mainly from cache) due to the way they're structured..

zippitippitoes · 28/03/2008 11:40

well something is up with it

it happens in cycles

so fine and then will have up to an hour when it stalls and thats when everyone starts multiple posting or goes and does something else

Carmenere · 28/03/2008 11:40

Thanks for that simple explanation Geekboy
Why is it happening all the time now though, it didn't used to?

nannynick · 28/03/2008 11:51

geekboy - you know far more techi stuff than I do I work with children these days, easier to understand them, than computers.

I suspect that mumsnet is becoming more popular, so the increase in the number of users is putting pressure on the computer systems.

GeekBoy · 28/03/2008 11:54

more people using MN is the easy answer (although I can't qualify that unless MN gave out access to server logs.. ..although the http500-13 errors point to the server having too many connection requests) ;-) Where's that little rabbit....

peanutbutterkid · 28/03/2008 12:20

I have same experience as OP.

AbbyMumsnet · 28/03/2008 14:29

I'm going to flag this up again to the tech team - but not sure that it's something they can sort, tbh.

GeekBoy · 28/03/2008 14:57

Hey Abby - here's a profile of a typical page loading.. ..ads are taking hardly any time compared to other page elements.. ..shown here

AbbyMumsnet · 28/03/2008 16:19

Thank you oh geeky one.

YetMoreTech · 29/03/2008 00:43

The bottom line here is that in the vast majority of cases, slowdowns (where a page takes more than a few seconds to load) are usually a problem with a user's own internet connection or computer. And they're usually transient. That's why you see a few people saying it's slow and some people saying "it's fine for me" and indeed, thousands of people not saying anything at all because it's fine for them too.

You might like to try downforeveryoneorjustme.com/ which will tell you if Mumsnet (or any other site you care to test) is really down or if it's just you.

You can generally tell that it's not the server being slow to respond if you start getting something and then it slows down - the server has done the heavy work of generating the page, it's just the download that's slow.

As to the suggestion that Mumsnet is overloaded, the server is actually fairly lightly loaded most of the time. We monitor the load on it continuously so we know how busy it is. Once in a while when some big indexing process or a big mail shot is taking place it can get a bit bogged down, but generally it copes just fine. And the network infrastructure (bandwidth, routers, switches, firewalls, etc.) is fine too and serves sites that are much busier than MN.

Since the original Tech escaped NikitaTech has been having to get to grips with over 1,000 files of Java, a few hundred templates, dozens of third party libraries, a CMS system, PHP for blogging, and a hundred or so shell scripts that tie it all together. This means that some changes that should be relatively easy might take a bit longer. She's doing a stirling job though, fixing all kinds of stuff.

There are a few things we can do to speed up some pages, but they're pretty minor and won't make much difference. The talk pages are already not rendered as one big table but as a series of DIVs, so the browser can display them as they come. Allowing browsers to cache the DWR javascript is more complicated than it might appear (the library that provides it generates it dynamically and sets the headers), but we'll get to it eventually. Things like compressing Javascript messes up some browsers, minifying breaks some Javascript that isn't perfect, and so on. In an ideal world we'd do all those things and more...

Whilst we're at it, the various mentions of crashes on this thread and elsewhere are actually mistaken - the weird messages that were reported are actually just us releasing a new version of the software; fixing stuff, improving stuff and so on. When the new files are deployed (now fully automated) it takes a minute for everything to straighten out, caches to reload etc. We try to do most of them late at night, but if it's urgent we sometimes do them mid-morning.

Oh and for the record, in the "pls ignore" thread Nikita wasn't learning how to post; she was testing a complaint that the indexing process (flippin' complicated thing that it is) was knackered. The original intention was to delete the thread after a few minutes, but it took on a comical life of its own so we left it there.

Hope this has cleared up some of the points raised. Feel free to post more on the topic - someone does read it all and we often work on stuff even if we're not posting about it, because I am sure for most people the technology behind Mumsnet is pretty blooming dull!

barbamama · 29/03/2008 01:11

even if it's not, I'm getting effing sick of seeing that brat singing on the First Choice ad!

YetMoreTech · 29/03/2008 01:28

We could add a "shoot her" button I suppose...

S1ur · 29/03/2008 01:34

heh you're informative and funny.

now where's that button??

WideWebWitch · 29/03/2008 09:14

yes please add a shoot her button and for the couple
thanks for te explanation. posting from my eee atm and it's faster so maybe it is me

OP posts:
policywonk · 29/03/2008 10:42

Thank you YetMoreTech. I feel chastised... I didn't really think that Nikita didn't know how to post.

nannynick · 29/03/2008 13:29

Thank you YetMoreTech for enlightening us all to the latest tech developments going on, and clarifying that most issues are more likely at the user end.
Agree with you about scripts - When I was doing programming, I had the motto "if it's not broken, don't fix it." After all, changes of any kind, can often create more issues than they solve.

zippitippitoes · 29/03/2008 13:35

interesting the user end biut

i dont think that is right

because you get multiple postings when the site is stalling and you will see those happen across the board

and it doesnt explain why mumsnet stalls but no other sites do

so i click on post message and nothing happens

click on stop page

click on post message nothing happens

repeat several times

close down browser

cant get on at all

there is a different problem where stop and refresh does work

nannynick · 29/03/2008 13:52

If you click Post Message and the browser indicates that it is doing something (spinning icon top right of browser for example), then you should not STOP the browser, until you have got some kind response, such as an error page, or a refresh showing your post. That is how duplicates occur - multiple postings.
What could be happening is your browser sent the message to mumsnet, mumsnet sucessfully posted the message, but the response on it's way back to your browser is getting delayed on it's travel to you.
In my experience it is rare for there to be issues with posting a new message, though I have certainly seen times when there are multiple posts on the board.

zippitippitoes · 29/03/2008 14:05

yeah i dont do it very often but i get bored waiting

it is the same thing as happens when you click on a thread and it gets as far as contacting mumsnet

i did post about the stalling a few weeks back and a mnhq said she was getting the same problem thought it was abbey but might have been someone else

that problem is one which i have only noticed recently

YetMoreTech · 29/03/2008 16:50

zippitippitoes, sorry you think I'm wrong.

The thing is, multiple postings are a sign that the server is responding. It means that your posting is reaching the server. Then you press the button again and it reaches the server again.

The problem is that you're not receiving the response. That could be a problem at the server end or it could be a problem at yours. But with many many thousands of people not having the problem it does rather suggest that the problem isn't at the server end.

Do keep posting with additional info and symptoms and we'll try to help you figure out what's going on. In particular, next time you can't contact Mumsnet at all, try the site I linked to previously, namely downforeveryoneorjustme.com

zippitippitoes · 29/03/2008 18:24

interesting

i have chatted to people on msn befiore who have had problems at the sme time ie we are on mn and msn and mn is stalling

i do often post after...i have recently started a few site stuff threads on the subject