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Android Posting issues

3 replies

Mynamehaschanged89 · 26/09/2023 17:52

Anyone else have problems posting using android? I can't have paragraphs in my post as irreversible otherwise the text jumpsls around and large gaps are automatically inserted. The page often freezes and I lose what I was posting.

HebeMumsnet · 27/09/2023 10:16

Hi there @Mynamehaschanged89 . Just checking in to see if this is still an issue after a phone reboot. If so, can you let us know what sort of phone you're using the app on? And could you tell us more about what's happening when? Sounds like the gaps are appearing when you put a paragraph break in? Is there anything in particular that seems to cause the app to freeze?

LilyMumsnet · 27/09/2023 14:54

Sorry to hear you're having such a frustrating time with this. We think it may well be a cache problem on your browser, which should be fairly easy to sort from your end.

If you don't know how to clear your cache, you can find instructions on how to do it here: http://www.wikihow.com/Clear-Your-Browser%27s-Cache

If that doesn't sort the problem out, please don't hesitate to come back to us and we'll have another look into how to solve this.

YetAnotherBeckyMumsnet · 27/09/2023 16:48

@Mynamehaschanged89 can we quickly double-check if you're using Android web to access the site? We had a previous issue where the Grammarly keyboard was causing issues with the cursor jumping around, highlighting text, and adding rogue paragraphs. If so, let us know and we can show you how to fix it.

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