Endless consent requests😱

[SouperWoman]

@mnhq currently site is unusable because every few minutes the ‘we need your consent’ dialogue box appears. Been happening all day. However many times I consent, it reappears a few minutes later.
Safari not app on iPad.

please fix this.

I’m on safari on an iPad and I’m not having this issue….touch wood. Have you closed the tab and then opened a new one to try again?

Hi OP

Can we just check what version of safari you're using?
And can we ask if you're using an ad blocker or a cookie blocker?

@LilyMumsnet sorry I’m not sure how to find out the version of safari. I have currently got ad guard on but have also tried without and the problem still occurs. It is basically every time I get a ‘new’ screen eg click on a link or move to another page of a thread.

Eg I posted this 👆🏼 And immediately was given the consent dialogue box again.

Hello @SouperWoman thanks for getting back to us. can we please check if you're posting in private browsing mode?

@YetAnotherBeckyMumsnet no I’m not

@YetAnotherBeckyMumsnet problem is still happening. Only on MN not on any other website.

Hi again @SouperWoman . Sorry to hear this is still an issue. We're taking a look now and will be back with some suggestions.

Hi again @SouperWoman. Can you tell us if you've got 'Block All Cookies' switched on in your settings? You'll need to go to Settings in Safari and then scroll down to Privacy & Security to find the toggle to switch it off.

@HebeMumsnet No it wasn’t switched on.

I’m having exactly the same issue as OP. Suddenly started about 2 or 3 days ago. I’ve tried all the fixes you have suggested, but still I’m continuing to be asked (roughly every 15 seconds) for consent. No problems with any other sites. I’m using an iPad.

This is what happens

Can we ask that you try clearing cookies / site data related to Mumsnet and updating your iOS to the latest version? Thanks so much for your patience here.

@LilyMumsnet okay this seems to have fixed it - yay

That's great news! Thanks for letting us know and please get in touch if you have any further issues.