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Original poster

Error 500

20 replies

Datun · 29/05/2023 12:36

Hi HQ,

Every time I click the tab 'I'm on', I get an error 500 saying you're giving the server a cup of tea.

It's been happening all day.

Can you check it out before you over hydrate the poor thing?

Thanks!

OP posts:
MNHQ
JoMumsnet · 29/05/2023 12:49

Hi @Datun

Sorry to hear this. Can you please let us know what device and browser you're using (as well as which version of the site - desktop/mobile/app) so we can take a closer look?

Original poster
Datun · 29/05/2023 18:11

I use the mobile site. iPhone 13. Chrome.

thanks.

OP posts:
LangClegsInSpace · 29/05/2023 21:42

Same here. Refreshing once or twice fixes it but it's happening every time now.

Desktop, windows 10 pro, firefox 113.0.2 (64-bit)

Error 500
funnelfan · 30/05/2023 00:12

Happening on and off for a couple of days for me when trying to access “watching”. iPhone 12 Pro, safari, mobile site.

funnelfan · 30/05/2023 00:13

Screenshot.

Error 500
Original poster
Datun · 30/05/2023 09:40

I'm now getting a different error message. 502 bad gateway.

OP posts:
Somanyquestionstoaskaboutthis · 30/05/2023 09:44

I’ve been getting this for a few days now, every time I try to go to I’m watching. Safari on iPad

MayJuneJulie · 30/05/2023 10:26

I'm getting this too on watching.
Samsung phone, mobile

MNHQ
JoMumsnet · 30/05/2023 10:59

Thanks, all. We're looking into this now and will be back with an update as soon as we can.

Sorry for the inconvenience in the meantime.

Original poster
Datun · 30/05/2023 11:42

I don't want to tempt fate, but it looks like it might have been fixed.

OP posts:
MayJuneJulie · 30/05/2023 12:38

Fixed for me too, thanks.

MNHQ
LilyMumsnet · 30/05/2023 15:18

Excellent news - thanks for keeping us updated! Flowers

LangClegsInSpace · 30/05/2023 16:16

Thank you.

Original poster
Datun · 30/05/2023 18:21

Hhmm, it might be starting again.

OP posts:
Original poster
Datun · 31/05/2023 09:20

Hi HQ, I'm still getting the 'bad gateway' error. 502.

Not every time, but regular enough.

OP posts:
MNHQ
HebeMumsnet · 31/05/2023 09:32

Morning @Datun . Thanks for letting us know. We'll have a look now.

Original poster
Datun · 31/05/2023 10:18

Thanks Hebe.

OP posts:
MNHQ
HebeMumsnet · 31/05/2023 10:48

Hey @Datun. We've had a chat with Tech. They've checked the logs and there aren't any errors listed for this since yesterday. If you refresh the page, does that sort it out? If not, if you could get any screengrabs of what's happening and post them here, we'll get Tech to take a look at those and see if they can work out what's going on.

Original poster
Datun · 31/05/2023 23:24

Hi Hebe, it's still happens when I refresh the page. On the fourth attempt or so, it works. And yes, it's still happening.

The message has my IP address on it, so I don't want to post it on here. I can blank it out, but there are several other ID numbers, and I'm not sure if they will identify me? Should I email it instead?

OP posts:
MNHQ
LilyMumsnet · 01/06/2023 10:30

Yes, please do email it over @Datun

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