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Why can't I access my private messages?

7 replies

caringcarer · 17/05/2023 10:42

I have received a private message but when I click on to read it I just get spinning circle going around and around. My internet is super fast so no issues with internet speeds.

OP posts:
LilyMumsnet · 17/05/2023 10:48

Hi OP

Can we ask what device and browser you're using to access the site?

caringcarer · 18/05/2023 11:42

I'm on my mobile phone. It is a Nokia X10. Android. Thanks.

OP posts:
caringcarer · 18/05/2023 11:43

Browser is Google.

OP posts:
LivMumsnet · 18/05/2023 11:43

Hi there and thanks for the update. If you can send us any screenshots so that we can try to replicate the issue here at MNHQ, that would be really helpful.

Thanks. Smile

MrsDanversGlidesAgain · 18/05/2023 15:30

I can't reply to mine. Using a laptop and Firefox. The send icon is there and then when I type a message it disappears and I can't scroll to find it

caringcarer · 19/05/2023 22:59

When I press the button I just get a spinning icon. It just spins indefinitely. There is no error message.

Why can't I access my private messages?
OP posts:
caringcarer · 19/05/2023 23:01

This is what screen looks like.

Why can't I access my private messages?
OP posts:
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