Why can't I access my private messages?

[caringcarer]

I have received a private message but when I click on to read it I just get spinning circle going around and around. My internet is super fast so no issues with internet speeds.

Hi OP

Can we ask what device and browser you're using to access the site?

I'm on my mobile phone. It is a Nokia X10. Android. Thanks.

Browser is Google.

Hi there and thanks for the update. If you can send us any screenshots so that we can try to replicate the issue here at MNHQ, that would be really helpful.

Thanks.

I can't reply to mine. Using a laptop and Firefox. The send icon is there and then when I type a message it disappears and I can't scroll to find it

When I press the button I just get a spinning icon. It just spins indefinitely. There is no error message.

This is what screen looks like.