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Can't use watch thread button

6 replies

Grrrpredictivetex · 29/04/2023 11:10

Keeps happening that I'm unable to save threads to watch. Is there a limit to how many you can keep?
I now just put a . In thread so it registers my interest. I'm on an iPhone and use the app.

OP posts:
YetAnotherBeckyMumsnet · 29/04/2023 16:41

Hello @Grrrpredictivetex could you give us some info on what exactly you're seeing when you try to watch a thread? (Either screen shots or recordings would be helpful and you can send to [email protected].)

Before that, please log out and then back into the app, and if that doesn't work, uninstall and then reinstall it to see if that fixes the issue. Thank you.

Grrrpredictivetex · 04/05/2023 13:08

Have tried all the above but won't keep the threads.

OP posts:
ImaniMumsnet · 04/05/2023 16:02

Hi @Grrrpredictivetex - we're sorry none of these solutions have worked so far - please could you send screenshots or screen recordings at your convenience so we can have a look and get this sorted for you.

Grrrpredictivetex · 04/05/2023 16:17

Screenshots of what? I try to press the watch tag, top of post and in active section but it won't save.

OP posts:
LilyMumsnet · 05/05/2023 14:42

Hi OP

We recently had a big app update. It could be that you're not running the latest version. Please could you uninstall and reinstall and let us know how it goes?

Jagley · 05/05/2023 14:59

LilyMumsnet · 05/05/2023 14:42

Hi OP

We recently had a big app update. It could be that you're not running the latest version. Please could you uninstall and reinstall and let us know how it goes?

I've been having the same issues, I've had to delete and reinstall a few times now. Last time being yesterday.

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