Cant Name Change

[Pixiedust1234]

Hi, its me again. I'm starting to wonder if this is a tablet problem rather than browser problem (or user problem).

I still can't search for posters names unless I type the full name in exactly but I've now discovered I cant even change my own name to post, whether its a new thread of mine or a new post in someone else's thread. The keyboard doesn't pop up like it automatically does when I click in the post box.

I'm using a Samsung tablet and chrome. I've already done the delete cookies, logged out, rebooted etc for the name search and no change.

Hi OP

Are you able to send a screen recording of this issue over to [email protected]?

I don't know how to record on this, sorry. Was hoping one of you had a spare tablet and had the same result 😂

Okay I googled it and think I recorded something. However I've never sent an email from the tablet before and um....I pressed a button that apparently sends the email without telling me its sent...so you might have a couple from me

We got it - thank you! We'll get back to you with an update as soon as we can.

Any update on this? I've changed my browser to Opera but its exactly the same as before.

Hi @LilyMumsnet any news at all?

Hi all, it's been a while...and I still can't name change. Is anybody looking into this? Thanks!

Hi OP

Thanks for your patience.

You're not able to change usernames because you currently only own one username.

Once you've added another username to you account in settings, you will then be able to edit the username box and choose between the names that you own.

Hmmmm...testing.

@LilyMumsnet whoohoo thank you!!