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PM phantom notification? Is there a PM inbox ?

6 replies

amberedover · 18/01/2023 10:00

I have had what appears to be notification of a PM .But clicking on it takes me to my PM dialogues .
Did there used to be 'in" and out boxes for PMs ? Are sent and reply messages now just shown as part of PM conversations ?

PM phantom notification? Is there a PM inbox ?
OP posts:
YetAnotherBeckyMumsnet · 18/01/2023 10:16

Hello @amberedover the phantom notification is a bug - we're aware of the issue and it's currently on our list to fix. Apologies for the confusion.

PMs changed when we re-platformed - your sent and reply messages will be on the same chat.

amberedover · 18/01/2023 10:21

Thanks ,I wasn't sure if I'd misremembered .

OP posts:
MudLady · 29/01/2023 11:42

@YetAnotherBeckyMumsnet is there any update on this? I have the phantom PM notification too.

HebeMumsnet · 30/01/2023 12:25

Hi there @MudLady . We're still looking at this one, we're afraid. We'll update on Site Stuff when there's any news though. Thanks for your patience.

steppemum · 30/01/2023 12:32

Oh glad it isn't just me.
I have been wondering what I have said which has sparked a PM 😂

MattTech · 02/02/2023 10:54

@MudLady @steppemum Thanks for bearing with us whilst we sorted this out.

We've fixed the bug with phantom PM notifications moving forward, but couldn't accurately fix the issue for people with an existing phantom PM notification.

So, we've added a "Mark all as read" option to PMs which will clear any notifications that you currently have.

Please let me know if you have any other PM problems 😃

Thanks

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