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Unable to quote

21 replies

Jimothy · 04/01/2023 13:36

Using the website on an Android phone with Samsung Internet, which updated yesterday. Now there are no options to quote a post, only the 4 options underneath each post. The drop down menu on each post has gone.

OP posts:
BlackFriday · 04/01/2023 13:43

Are you sure it's all posts or just those with a quote already used?

Jimothy · 04/01/2023 13:49

@BlackFriday yep all posts. There's no option fir me on yours, for example.

OP posts:
Jimothy · 04/01/2023 13:50

Jimothy · 04/01/2023 13:49

@BlackFriday yep all posts. There's no option fir me on yours, for example.

But the option is there on my own post?!

OP posts:
Var57 · 04/01/2023 13:50

Are you logged in to Mumsnet after the update? I just tried this on my Samsung phone using google browser and I had the same as you until I logged in.

Jimothy · 04/01/2023 13:52

A screen grab showing the differences.

Unable to quote
OP posts:
Jimothy · 04/01/2023 13:53

@Var57 yep and I just logged out and in again but same thing happens

OP posts:
Jimothy · 04/01/2023 13:55

I am rather visually impaired so I have enlarged text as in the grab above, so I wonder if that's pushing things out of whack, but it's never been a problem before.

OP posts:
LilyMumsnet · 04/01/2023 18:46

Hi OP

We're sorry about this - please could you try clearing your cache to see if that helps?

Jimothy · 04/01/2023 18:58

Hi, no change

OP posts:
Jimothy · 12/01/2023 22:44

Any update? Still same situation.

OP posts:
Jimothy · 19/01/2023 14:45

@LilyMumsnet hellooooooooooo

OP posts:
LilyMumsnet · 19/01/2023 15:56

Hi OP

So so sorry for the late response - will get an update for you ASAP.

LilyMumsnet · 19/01/2023 16:47

Hi OP

If you make your text smaller, does the button appear?

Jimothy · 19/01/2023 17:49

Thanks @LilyMumsnet yes it does but unfortunately it's hard for me to see if the text is smaller 😔

OP posts:
LilyMumsnet · 20/01/2023 15:47

We're working on a fix for this - thank you for bringing it to our attention. Flowers

Jimothy · 20/01/2023 17:31

Cheers @LilyMumsnet ! Happy Friday x

OP posts:
Lunde · 22/01/2023 19:20

Yes - also an issue for me on laptop/Chrome - the "3 little dots" that used to have a dropdown menu including "quote" now only has "reply" as an option

Also an issue with page having changed and much less functional than before

HebeMumsnet · 23/01/2023 10:27

Thanks for letting us know @lunde. We'll pass that info on.

Jimothy · 26/02/2023 00:44

Any update? I can't fix my eyes but hopefully you can fix your website lol @HebeMumsnet

OP posts:
HebeMumsnet · 27/02/2023 12:05

Hi again @Jimothy . We are still looking at a fix for this - sorry it's taking a while, but it is on our list, don't worry. In the interim, we know this sounds a bit daft, but if you turn your device to landscape does that enable you to see 'the meatball menu' (the three little dots) and be able to click on it? That might just be a workaround while we find a better solution.

Jimothy · 27/02/2023 14:28

Hi yes it does but it makes the rest of the phone especially keyboard unwieldy

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