Active discussions

Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

Talk
Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Original poster

Page reloading

16 replies

Kennykenkencat · 01/01/2023 16:33

I have had this issue since before Christmas. At first it was just happening on any thread I was on

I would scroll down as I am reading the posts and then the page would reload and I would then greet a message saying server issue.

It has started happening in threads I am just reading. Just happened when I was mid reply and lost the lot.

i have noticed that others seem to behaving similar issues and went to 25 posts per page but still getting the problem.

OP posts:
Original poster
Kennykenkencat · 01/01/2023 16:34

I am on my phone on safari.

OP posts:
MNHQ
JoMumsnet · 02/01/2023 15:14

Hi @Kennykenkencat - sorry to hear you're having these issues. Are you using the iPhone app or the mobile site?

Original poster
Kennykenkencat · 02/01/2023 15:20

Mobile site

OP posts:
MNHQ
HebeMumsnet · 04/01/2023 12:06

Thanks for the info @Kennykenkencat . Can we also ask what sort of phone you're on? We'll start looking into this now but if you could send us that info and - if possible - a picture or video of what happens as you're scrolling, that would be even better, just so we can see the error message and what you're doing when it appears.

ImAvingOops · 05/01/2023 20:47

I'm also having issues with the site reloading on long threads. Am on mobile site and using iphone13. The screen just goes blank and reboots me up the last bookmarked post

BarbaraVineFan · 05/01/2023 20:50

Same here on mobile site on an iPhone xr. It's very frustrating

MaireadMcSweeney · 06/01/2023 07:42

HebeMumsnet · 04/01/2023 12:06

Thanks for the info @Kennykenkencat . Can we also ask what sort of phone you're on? We'll start looking into this now but if you could send us that info and - if possible - a picture or video of what happens as you're scrolling, that would be even better, just so we can see the error message and what you're doing when it appears.

There is an older thread about this from before Christmas, surely you're looking into it already?

MNHQ
LilyMumsnet · 06/01/2023 15:40

Hello

We are aware but we do need to gather as much information as possible so that we can try and replicate/suggest fixes!

ImAvingOops · 06/01/2023 16:23

I've defected to the bloody app now. I hate it. Please fix this @MNHQ

Microcurious · 07/01/2023 20:27

Happening to me on the laptop...on EVERY thread.

SBOXFATALMEMORY_EXCEEDED

MegBusset · 07/01/2023 20:56

Happening constantly to me on iPhone (Safari), esp on longer threads. Pages not loading, reloading then falling over. Been particularly bad the last 2-3 days. Please fix!

DamnYerEyes · 08/01/2023 01:18

Me too iPhone XR safari
It’s getting worse

Pixiedust1234 · 08/01/2023 05:37

I'm having trouble too, its incredibly slow at reloading but no messages.

Android chrome on tablet.

FinanceLPlates · 08/01/2023 05:47

Having a similar issue on iPhone/Safari/mobile site. I don’t see that error message but the page often reloads. It seems to happen especially when I have a weak-ish signal, and is perhaps connected to the ads, as it happens especially when scrolling past ads. It’s quite disruptive.

DamnYerEyes · 08/01/2023 09:29

I am unable to view any large threads as I get en error message.

Page reloading
New posts on this thread. Refresh page