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Original poster

App crashing every time I report a post

3 replies

user985327 · 04/10/2022 19:24

This is so frustrating.

It crashes every time and I don't know if you receive the reports.

I'm using the app on my iPhone.

OP posts:

MNHQ

LilyMumsnet · 04/10/2022 19:25

Hi OP

So sorry this is happening - that sounds really frustrating.
Can you please uninstall and reinstall the app, and then try making a test report? This usually solves app issues, but please let us know either way.

Original poster

user985327 · 04/10/2022 19:45

LilyMumsnet · 04/10/2022 19:25

Hi OP

I've done that already as I bought a new phone a week ago and it's still happening.

OP posts:

MNHQ

LilyMumsnet · 04/10/2022 19:50

Ah, thanks for letting us know.

We haven't had any other reports about this yet so it's proving difficult to replicate.

Would you be able to check the app is up to date in the app store, and then screen record your process of reporting/crashing and email it to us? Hopefully we would be able to replicate it using that.

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