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iOS 16

4 replies

CloseYourEyesAndSee · 15/09/2022 18:38

Seems to have broken mumsnet. I’m using my iPad to post which is not updated because on my phone I’m being logged out, access denied and cookie consent every two seconds. I’ve done the cookie consent trick and it doesn’t help. iOS 16, safari, iPhone 11. Thanks

OP posts:
DontTouchThat · 15/09/2022 19:13

Same, updated to iOS 16 today and the cookie consent is appearing every time I click a thread, extremely annoying.

CloseYourEyesAndSee · 15/09/2022 21:31

Update - it has chilled out, hopefully just a teething problem!

OP posts:
AmeliaPMumsnet · 16/09/2022 17:01

Hi @CloseYourEyesAndSee & @DontTouchThat

We're very sorry about that! Thanks so much for your patience. We found the issue that was causing you to see the consent pop up on every page and we’ve now deployed a fix.

Could you both try refreshing your page or opening Mumsnet in a new tab? This should sort it out for you. If you’re still having issues, can you please try clearing your Mumsnet cookies following the instructions below for your browser:

iPhone & iPad - Chrome

On your iPhone or iPad, open the Chrome app
At the bottom right, tap More ⋮ > Settings
Tap Privacy > Clear Browsing Data.
Tick Cookies, Site Data. Untick the other items.
Tap Clear Browsing Data > Clear Browsing Data.
Tap Done

Macbook - Safari

Open Safari
Go to the Safari dropdown at the top of the screen
Select Preferences
Head to the Privacy section
Select the Manage Website Data... button
Type Mumsnet into the search box
Click Mumsnet
Select the Remove button
Select Done

iPhone & iPad - Safari

Navigate to your settings
Click on Safari
Scroll to the bottom and choose Advanced
Click on Website Data
Type Mumsnet into the search box
Swipe left on Mumsnet and choose Delete

DontTouchThat · 16/09/2022 18:42

AmeliaPMumsnet · 16/09/2022 17:01

Hi @CloseYourEyesAndSee & @DontTouchThat

We're very sorry about that! Thanks so much for your patience. We found the issue that was causing you to see the consent pop up on every page and we’ve now deployed a fix.

Could you both try refreshing your page or opening Mumsnet in a new tab? This should sort it out for you. If you’re still having issues, can you please try clearing your Mumsnet cookies following the instructions below for your browser:

iPhone & iPad - Chrome

On your iPhone or iPad, open the Chrome app
At the bottom right, tap More ⋮ > Settings
Tap Privacy > Clear Browsing Data.
Tick Cookies, Site Data. Untick the other items.
Tap Clear Browsing Data > Clear Browsing Data.
Tap Done

Macbook - Safari

Open Safari
Go to the Safari dropdown at the top of the screen
Select Preferences
Head to the Privacy section
Select the Manage Website Data... button
Type Mumsnet into the search box
Click Mumsnet
Select the Remove button
Select Done

iPhone & iPad - Safari

Navigate to your settings
Click on Safari
Scroll to the bottom and choose Advanced
Click on Website Data
Type Mumsnet into the search box
Swipe left on Mumsnet and choose Delete

All issues seem resolved for me, thanks for the update

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