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Original poster

I think the quoting function is a little bit duff.

14 replies

StandingOvulation · 13/09/2022 11:09

It appears that responses to quote posts are either being cut off or not appearing at all.

Couple of snaps to show you:

I think the quoting function is a little bit duff.
I think the quoting function is a little bit duff.
I think the quoting function is a little bit duff.
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MNHQ

YetAnotherBeckyMumsnet · 13/09/2022 12:33

Hi @StandingOvulation thanks for letting us know. We're so far unable to replicate this. Can we ask you to check you're running the latest version of the app? Also please let us know which device you're using. Hopefully it's a temporary glitch!

MNHQ

YetAnotherBeckyMumsnet · 13/09/2022 14:47

Hey @StandingOvulation you're on the latest version so we've ruled that out. It's a pain, but could you please delete then reinstall the app? Let us know if it's still happening once you've done that.

MNHQ

HebeMumsnet · 14/09/2022 11:04

Thanks everyone. Could we ask anyone seeing this to let us know whether they're on the iOS or Android app? And if you can tell us which version, that would also be very useful. Thanks. Flowers

MNHQ

LilyMumsnet · 15/09/2022 09:33

Thanks so much for the information.
We're looking into this and we will update soon! Flowers

MNHQ

LilyMumsnet · 15/09/2022 11:28

Thanks OP! We're on it and will post when we have an update. Flowers

MNHQ

LivMumsnet · 20/09/2022 10:12

Sorry to hear this - we'll update Tech on the number of posters experiencing problems and hope to have a positive update for you soon.

MNHQ

LilyMumsnet · 22/09/2022 13:57

Hi all

We're in the process of identifying the cause so we're very much hoping to release a fix as soon as we possibly can. We're sorry it's so frustrating.

MNHQ

HebeMumsnet · 26/09/2022 12:57

Hi there @FedUpWithBriiiiick. No news as yet we're afraid. We have got developers looking at it now and we're hopeful they'll have a solution soon. We will update on site stuff as soon as it's sorted.

MNHQ

LilyMumsnet · 29/09/2022 14:23

We're working on a fix for this at the moment and we are treating it as a priority. Thanks for your patience. We'll update as soon as there's news.

MNHQ

DawnMumsnet · 04/10/2022 12:00

We're so sorry we don't have anything new to add, other than we're aware how very frustrating this is and we're still working on a fix.

MNHQ

YetAnotherBeckyMumsnet · 15/10/2022 16:07

Hi @RockaLock it's in the process of being fixed - we're so sorry it's taking ages. (FWIW, it's driving me mad too). We have been exceptionally busy and so things are taking longer than we'd like to be resolved. We promise to update you all here once it's been sorted out.

MNHQ

AmeliaPMumsnet · 19/10/2022 09:06

Hi all,

We've now released a fix for the quotes issue. Please update your app to the latest version and they should look much better. Thanks so much for your patience and let us know if you have any questions!

MNHQ

AmeliaPMumsnet · 24/10/2022 13:11

Hey @butterfliedtwo

I'm sorry to hear that quotes aren't working properly for you! Thanks for sharing your device details 🙏

Are you able to see it today? If not, would you mind sharing a screenshot of what you can see?

MNHQ

AmeliaPMumsnet · 24/10/2022 13:19

Hi @TroublesomeLuck

Thanks for flagging and sharing what you can see! We've taken a look and the blank post in your screenshot is caused by an emoji that your device doesn't recognise, which can happen from time to time. The post contained just one emoji, which is why it looks like there's nothing there at all.

Please do let us know if you see anything else in the app that doesn't look normal!

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