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Original poster

A BIG THANK YOU

8 replies

hippopotamustache · 02/08/2022 15:58

New to MN and see here that lots of people have various posting/account issues which obviously need investigating.

In my case I haven't been able to receive the confirmation email after registering and account and its been going on for a couple of weeks, but MNHQ have kept in touch and worked on this in the background.

Happy to report that my email address has been confirmed and account verified so big shout out to Liv, Lily and whoever else beetles away in the background trying to resolve glitches!

Thank you all!

OP posts:
MNHQ
LilyMumsnet · 02/08/2022 16:01

Well, fancy seeing you here OP! Grin

You're very welcome. Thanks so much for your patience and for your lovely feedback.

Welcome aboard!

Imthedamnfoolwhoshothim · 02/08/2022 23:33

LilyMumsnet · 02/08/2022 16:01

Well, fancy seeing you here OP! Grin

You're very welcome. Thanks so much for your patience and for your lovely feedback.

Welcome aboard!

@LilyMumsnet Hello.
I would love to start an new thread here on this POS app to try and get the problems solved but that is impossible

The app completely crashes when I try to read a thread. I get to a certain point and the whole app actually gets killed.

Then I try to post a thread (here) and everytime I select a topic it opens a new new thread. Except it never fills the topic option. So I can never ever make a thread.

MNHQ
HebeMumsnet · 03/08/2022 11:03

Hi there @Imthedamnfoolwhoshothim ,

Sorry to hear about this. It might be that you need to update to the newest version of the app. Could you check if there's an update available to you and do that if there is? Then if you're still having trouble after that, let us know which version of the app you're using (iOS or Android) and what kind of device you're on if Android and we'll take another look. If you're having trouble posting here you can always email on [email protected].

Imthedamnfoolwhoshothim · 03/08/2022 12:33

HebeMumsnet · 03/08/2022 11:03

Hi there @Imthedamnfoolwhoshothim ,

Sorry to hear about this. It might be that you need to update to the newest version of the app. Could you check if there's an update available to you and do that if there is? Then if you're still having trouble after that, let us know which version of the app you're using (iOS or Android) and what kind of device you're on if Android and we'll take another look. If you're having trouble posting here you can always email on [email protected].

I have uninstalled and reinstalled the app and still can't create a thread on it.
This is what it says on the play store about the app.

There is not option for any other version.

A BIG THANK YOU
Imthedamnfoolwhoshothim · 03/08/2022 12:33

@HebeMumsnet please see above

MNHQ
YetAnotherBeckyMumsnet · 03/08/2022 16:16

@Imthedamnfoolwhoshothim sorry for the never ending questions - it's a process of elimination! Could you please check if you are running low on storage space?

Imthedamnfoolwhoshothim · 04/08/2022 00:37

YetAnotherBeckyMumsnet · 03/08/2022 16:16

@Imthedamnfoolwhoshothim sorry for the never ending questions - it's a process of elimination! Could you please check if you are running low on storage space?

@YetAnotherBeckyMumsnet I have over 70GB of storage remaining

MNHQ
LilyMumsnet · 04/08/2022 09:42

Imthedamnfoolwhoshothim · 04/08/2022 00:37

@YetAnotherBeckyMumsnet I have over 70GB of storage remaining

Show quote history

Could you please uninstall and reinstall the app? This might iron out any of the glitches you're experiencing. Let us know.

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