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Changing email addresses on MN

2 replies

ChiTorpedo · 24/07/2022 17:29

Just changed my email address on this site and it went swimmingly, though I did find the process a little... odd.

Currently, when you try to change your email address, the confirmation link is sent to your old email. This is fine, though a bit tricky in situations where your old email has been compromised or if you've been locked out of it for whatever reason.

What I believe is missing though, is a confirmation message to the new email address post-change. As it is, there is no way to determine if you've keyed in the right email address, which could prove problematic as email mix-ups seem to be a fairly common occurrence especially in email providers where dots DO matter (iCloud) as opposed to ones where dots DON'T matter (gmail).

Thanks!

OP posts:
HebeMumsnet · 25/07/2022 10:38

Hi there ChiTorpedo. Thanks for the feedback. That is a good point. We'll pass it on.

HebeMumsnet · 25/07/2022 14:03

Hi again @ChiTorpedo. We've just checked up on this and we had thought we had a confirmation email in there already so we'll get that sorted as soon as possible. Thanks for flagging it up. Flowers

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