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See all MNHQ comments on this thread

Clicking on a thread opens the one below

24 replies

Musicaltheatremum · 12/07/2022 21:39

The areas I read eg legal or health now have a warning at the top to consult a professional and not rely on Mumsnet but when I try to open a thread I click on one and it opens the thread below. Why? Using app on Android

OP posts:
LilyMumsnet · 12/07/2022 21:57

Hi OP

That's not something we've managed to replicate...
We're not too sure why it's happening but a screen recording might help us identify the issue. Could you email one over to us? Flowers

TriciaMcMillan · 12/07/2022 22:01

Same thing is happening to me, using talk app on android phone. Only on topics with a message at the top e.g. Money Matters, Childcare. It's as if the banner message displaces the link. I can't get into the top thread at all.

LilyMumsnet · 12/07/2022 22:12

Hi both

I have the android app and I'm not able to replicate at the moment.
Please could you uninstall and reinstall the app to make sure you're running the latest version?

YetAnotherBeckyMumsnet · 13/07/2022 15:01

Hi @Musicaltheatremum and @TriciaMcMillan we've identified the issue causing this and will get it fixed ASAP. Thanks for letting us know.

TamzinGrey · 13/07/2022 21:34

I'm having the same problem on the feminism boards. To read a thread I have to click on the one above it. Really irritating because I can never read the top thread.
Using the app on an android phone.

LilyMumsnet · 13/07/2022 21:36

TamzinGrey · 13/07/2022 21:34

I'm having the same problem on the feminism boards. To read a thread I have to click on the one above it. Really irritating because I can never read the top thread.
Using the app on an android phone.

Thanks for letting us know.
This should be sorted - can you make sure your app is up to date?

RedRec · 13/07/2022 21:40

I had it happen too, yesterday, on the Telly Addicts board. Just checked it again and it is still happening.

moiraswigs · 13/07/2022 21:42

Also happened to me on telly addicts. Just checked and is still happening. Android phone.

debbrianna · 13/07/2022 21:43

Same thing on black mn board

LilyMumsnet · 13/07/2022 22:09

Thanks all - we're taking another look now.

JulesJules · 13/07/2022 22:13

I've also had this tonight on the feminism board

TamzinGrey · 13/07/2022 23:29

@LLilyMumsnet I've checked my app and it was updated yesterday. Didn't fix the problem unfortunately.

neonleopard · 14/07/2022 11:08

Same issue here, only noticed it on Telly Addicts board though. App is up to date, other ones seem fine.

YetAnotherBeckyMumsnet · 14/07/2022 16:18

Hey everyone - thanks for all the info. Please bear with us - we'll have it fixed shortly.

JulesJules · 15/07/2022 07:47

Still not fixed for me

JulesJules · 16/07/2022 21:16

And...still not fixed for me. If you click on a thread within a topic it opens the thread below. It means you can't read the top thread, apart from being very annoying generally.

JulesJules · 18/07/2022 13:29

Now fixed for me 😃

RedRec · 18/07/2022 14:39

Fixed for me now too.

DawnMumsnet · 18/07/2022 14:45

JulesJules · 18/07/2022 13:29

Now fixed for me 😃

That's good to hear, @JulesJules - thanks for letting us know.

This should be fixed now for everyone. It may be that you need to update the android app to get the fix - this normally happens automatically, but you may need to update it manually.

@Musicaltheatremum and everyone else - please let us know how things are looking for you.

DawnMumsnet · 18/07/2022 14:46

RedRec · 18/07/2022 14:39

Fixed for me now too.

Great! Thank you.

TamzinGrey · 19/07/2022 10:22

Fixed for me too 👍

TheSecondMrsAshwell · 20/07/2022 14:08

And it's still happening in the Litter Tray.

Driving me bananananas

TheSecondMrsAshwell · 20/07/2022 14:11

Ignore me. My head is full of cat litter! Updated the app and it's okay now.

YetAnotherBeckyMumsnet · 20/07/2022 16:03

Great to hear @TheSecondMrsAshwell about the app - not the cat litter head. 🐾

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