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See all MNHQ comments on this thread

MN tech. team - your site is full of glitches.

22 replies

EntertainingandFactual · 28/06/2022 08:07

MN driving me mad at the moment…

Every time I try and log in (IPhone internet explorer not App) and get and error message. If I ignore it and reload a page I want to look at I find I have actually been logged in.

When I try to post or quote and post, I get a black box. Sometimes my post appears after ages, other times I lose it.

OP posts:
EntertainingandFactual · 28/06/2022 08:08

See pics

MN tech. team - your site is full of glitches.
OP posts:
EntertainingandFactual · 28/06/2022 08:08

Another

MN tech. team - your site is full of glitches.
OP posts:
Whinge · 28/06/2022 08:12

I still can't believe how glitchy and irritating the site is to use, especially as the update happened over 2 months ago.

JustineMumsnet · 21/04/2022 14:44

Hi all,
As you probably know we re-plaftormed the site overnight on Tuesday (in order to move to a faster, more stable and secure site which would be easier to develop new features on).

And yet here we are over 2 months later, with no sign of the faster, more stable and secure site...

Aerodactyl · 28/06/2022 08:16

It's so a bad. I hope mumsnet have received a refund for the absolute glitch land that has been created. I feel at this point ylyhey should cut their losses, take the whole thing offline for a couple of days and stay from scratch.

Aerodactyl · 28/06/2022 08:17

*so
*they

Beamur · 28/06/2022 08:18

I just got the black box too.

EntertainingandFactual · 28/06/2022 08:20

It’s strange isn’t it?

If I write a particularly long post I’ve started to copy it in case I get the black box and it disappears 🤣 It’s not good!

OP posts:
GussyPalore · 28/06/2022 08:50

EntertainingandFactual · 28/06/2022 08:08

Another

Yes I am getting this black screen too.

GussyPalore · 28/06/2022 08:51

EntertainingandFactual · 28/06/2022 08:20

It’s strange isn’t it?

If I write a particularly long post I’ve started to copy it in case I get the black box and it disappears 🤣 It’s not good!

Yes it is when you are trying to post!

ArseInTheCoOpWindow · 28/06/2022 09:18

I’m constantly getting ‘this website may be impersonating mumsnet’ all the time.

MattTech · 28/06/2022 09:21

@EntertainingandFactual Apologies for the issues that you're having. We're working hard to get to the bottom of all of these problems.

Would it be possible for me to get your device and browser please? Also, are you facing that problem every single time you login?

If so, would you be able to do a screen recording for us so that we can see what's happening? If not, would you be willing to screen share with us so that we can experience the problem happening first hand with you?

That would really help us to narrow down the issue so that we can fix it.

Thanks

Beamur · 28/06/2022 09:24

Android phone, using the app

ArseInTheCoOpWindow · 28/06/2022 09:25

iPhone on main website

catpoppet · 28/06/2022 09:27

i got a black box earlier (Chrome, desktop Mac) too

HappyGG · 28/06/2022 14:44

I haven't had any emails for a couple of weeks. I've checked spam and nothing in there. Anyone else?

LilyMumsnet · 28/06/2022 15:45

HappyGG · 28/06/2022 14:44

I haven't had any emails for a couple of weeks. I've checked spam and nothing in there. Anyone else?

Hello!

It's best to email us about email related issues because we'll need to run some checks! Can you email us on contactus?mumsnet.com?

LilyMumsnet · 28/06/2022 15:46

Hi all and thanks for the information - would you be able to do a screen recording for us so that we can see what's happening? If not, would you be willing to screen share with us so that we can experience the problem happening first hand with you?

That would really help us to narrow down the issue so that we can fix it. If so, let us know and we'll get in touch.

EntertainingandFactual · 28/06/2022 16:00

iPhone/ Safari

OP posts:
EntertainingandFactual · 28/06/2022 16:01

I’m going to see if I can record it!

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LilyMumsnet · 28/06/2022 16:02

EntertainingandFactual · 28/06/2022 16:01

I’m going to see if I can record it!

Oh that would be really great! If you can, please email it over to [email protected]

EntertainingandFactual · 28/06/2022 16:11

LilyMumsnet · 28/06/2022 16:02

Oh that would be really great! If you can, please email it over to [email protected]

Ok! Will do! 😊

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EntertainingandFactual · 28/06/2022 16:29

Done.
Only the very first part of my recording is worth watching. Just the log in glitch.
Everything else worked fine just now!

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