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See all MNHQ comments on this thread

Can't locate unread messages

7 replies

Ijsbear · 23/06/2022 19:20

Fairly full inbox, there are apparently 2 unread messages and I have no idea how to locate which of the many they are.

How do you do that? and if there's no way atm can you put a method in so that you can easily see which haven't been read?

Thank you

OP posts:
YetAnotherBeckyMumsnet · 24/06/2022 15:37

Hello @Ijsbear it sounds like you're seeing a notification of new PMs but when you check your inbox, there are no new messages - is that correct?

Ijsbear · 24/06/2022 17:23

up at the top of the screen I can see the little blue icon for New Messages along with the red one for New Notifications but when I go into my mailbox there is nothing obviously new.

There's been one "PM" ever since the change to the new site and yesterday I got another one, so 2 "PM" marks, but no apparent new messages

Can't locate unread messages
OP posts:
Redshoeblueshoe · 24/06/2022 17:28

I cleared out all my messages, and immediately after it said I had one new message - which I think I actually haven't

LilyMumsnet · 24/06/2022 17:31

Hi and thanks for raising OP

We're aware of this - I have a broken notification too! We should be releasing a fix very soon. We'll update as soon as possible. Thanks for your patience!

P.S you're not missing out on messages - if there's a new message, you'll see it in your inbox.

Ijsbear · 24/06/2022 17:39

Ahem, it seems id missed the new PM when i really looked hard for it. Still can't find the other.

But it would be so much easier to spot if pm threads with a new message were highlighted in bold.

OP posts:
Ijsbear · 24/06/2022 17:40

Ok thanks very much @LilyMumsnet and @YetAnotherBeckyMumsnet

OP posts:
LilyMumsnet · 24/06/2022 17:40

Ijsbear · 24/06/2022 17:39

Ahem, it seems id missed the new PM when i really looked hard for it. Still can't find the other.

But it would be so much easier to spot if pm threads with a new message were highlighted in bold.

That's a good idea - we'll have a chat about that!

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