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Can't send private message

12 replies

Hornbostel · 16/06/2022 13:52

When I try to send a private message I get an error message that such says that mumsnet is "having a moment". This is on Chrome on desktop and on android. Anyone else having this problem?

OP posts:
LilyMumsnet · 16/06/2022 15:25

Hi OP

Can you send us a screenshot of the error?
It may be related to the servers going down the other night - could you try clearing your cache? This may refresh things.

Hornbostel · 16/06/2022 17:28

Happens when I click start a new message. Have since tried to sent a PM to a different user and it worked.

OP posts:
KimMumsnet · 16/06/2022 18:15

Ah ok - so it seems to be sorted? If it happens again please do trying clearing your cache as advised above, and seeing if that fixes it.

MovingonfromMartin · 01/08/2022 19:39

I am also having this issue. I have cleared the cache and cookies on chrome on my phone and still get the error message saying server is down or we are having a cup of tea thing.

LilyMumsnet · 01/08/2022 19:44

MovingonfromMartin · 01/08/2022 19:39

I am also having this issue. I have cleared the cache and cookies on chrome on my phone and still get the error message saying server is down or we are having a cup of tea thing.

Can you log out of the site and log back in again?
Let us know. Flowers

MovingonfromMartin · 01/08/2022 19:45

This is what I see everytime.

Can't send private message
MovingonfromMartin · 01/08/2022 19:47

Have done this numerous times but no joy!

LilyMumsnet · 01/08/2022 19:56

Can we just check, are you using android or IOS?

MovingonfromMartin · 01/08/2022 20:08

Android

LilyMumsnet · 01/08/2022 20:13

Thanks! We're looking into it now. Flowers

MovingonfromMartin · 02/08/2022 14:25

Sorted!

LilyMumsnet · 02/08/2022 15:46

Brill, thanks for letting us know!

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