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Posts cut off

27 replies

AuntTwacky · 15/05/2022 00:56

Why have you still not resolved the issue of the end of posts being cut off?

OP posts:
nocoolnamesleft · 15/05/2022 01:23

Yeah. Is it an app thing? Seems to happen all over the place on the app, but not really noticed it when accessing from my laptop.

runnerblade95 · 15/05/2022 01:26

I haven’t been experiencing this issue with posts being cut off or the paragraph issue. I think it’s the app. Have you tried posting using your internet browser instead?

Tangofandango · 15/05/2022 08:01

It’s happening on my iPad on Safari

alqkej · 15/05/2022 08:03

Happening to me too

Swashbuckled · 15/05/2022 09:05

And me.

OhamIreally · 15/05/2022 10:08

Happening to me on the app. Especially when a post has been quoted with a comment below it.

I definitely put paragraphs in my last post but they disappeared.

LilyMumsnet · 16/05/2022 13:14

Hi all,

We're aware of the issues surrounding formatting on the app

We're so sorry that it's taking a while to resolve. We're releasing an update to the app - hopefully today - and are just awaiting approval from Apple. Please bear with us a short while longer.

Chickydoo · 16/05/2022 13:21

Happening here too.
On the App

ClaryFairchild · 17/05/2022 00:08

Still happening to me.

AuntTwacky · 17/05/2022 01:01

How will I access/install this update?

OP posts:
twoandcooplease · 17/05/2022 04:29

Can't wait!! It's getting frustrating now I'm leaving threads I can't read replies on quotes esp as most are op

Buttttttt ... Is it going to be one of the shut downs till 4am again? If so can we be told with more than 3 hours notice
MN is my go to during the night feeds that start midnight till 4. I'd really appreciate time to have a think ahead something else to do or will end up buying rubbish as usual

twoandcooplease · 17/05/2022 04:29

Paragraphs still aren't working either it seems

twoandcooplease · 17/05/2022 04:48

@AuntTwacky I've just read another thread that said delete the app and reinstall (iPhone)
It's worked! Paragraphs and quotes are fixed

EarringsandLipstick · 17/05/2022 05:38

AuntTwacky · 17/05/2022 01:01

How will I access/install this update?

Go to the App Store, search for Mumset, then click update to install the latest version.

It fixes the issues with quotes and paragraphs.

MsMarvellous · 17/05/2022 06:32

twoandcooplease · 17/05/2022 04:48

@AuntTwacky I've just read another thread that said delete the app and reinstall (iPhone)
It's worked! Paragraphs and quotes are fixed

Just testing that the app update has done the job.

Fingers crossed.

OhamIreally · 17/05/2022 06:51

Works for me. Didn't need to reinstall I just updated from the App Store.

Relieved as it was becoming unusable.

EarringsandLipstick · 17/05/2022 07:11

OhamIreally · 17/05/2022 06:51

Works for me. Didn't need to reinstall I just updated from the App Store.

Relieved as it was becoming unusable.

Yes you're right, no need to install again, just click update.

liveforsummer · 17/05/2022 07:23

Still happening here - doesn't seem to be an update available. Seems to be every reply with a quote it happens on.

DawnMumsnet · 17/05/2022 10:05

Morning everyone,

Just to let you all know, the latest version of the iOS app has been approved by the App Store and is available to download.

This latest version 44.13 has the fix to the quoting and paragraph bunching issues.

All you need to do is go to the App Store and hit the Update button. Please let us know how you get on - and thanks for bearing with us. Smile

DawnMumsnet · 17/05/2022 10:11

liveforsummer · 17/05/2022 07:23

Still happening here - doesn't seem to be an update available. Seems to be every reply with a quote it happens on.

Are you using the iOS app? If so, please check the App Store for the update. If not, please let us know which device you're using and we'll try to help.

liveforsummer · 17/05/2022 11:08

Yes app on iOS. When I type mumsnet in to App Store it just give me the option to open then takes me back to the thread.

DawnMumsnet · 17/05/2022 12:20

@liveforsummer can you check which version of the app you have installed? It needs to be 4.4.13. If you're in the app, click on the Active icon, then on the three vertical lines in the top right of the screen. At the bottom of that screen, it will say Mumsnet Talk App v [xxxx].

If it's saying v44.13, that's the right one! You may need to refresh your screen by pulling it down.

AuntTwacky · 17/05/2022 12:35

Thanks for help but I'm going to the App Store and not getting any update? It just says open

OP posts:
DawnMumsnet · 17/05/2022 12:49

Hi @AuntTwacky - can you see which version of the app you're currently using? (follow the instructions in my post above)

bananaskinny · 17/05/2022 17:22

Finally sorted for me. Thank goodness. Hate, hate, HATE the new changes. They've made using the app such a put off.